1 month gold trial wont redeem.

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

If you redeem the 3 months of Game Pass Ultimate is the one that will count, you wont have 3 months plus 14 days, but only the 3 months. This happens always when you have activated a trial and you put a non trial code (1 month and above)

My monthly subs have shown through commerce as I don't believe it's considered a trial, 1 month is the lowest amount of time you can have on an actual gold subscription as you can buy 1 or 3 months...

If you did redeem a month it should show through there, if nothing is showing there is the possibility you redeemed a trial as Ownage has said.

If your trying to redeem the 14 day trial that came with your Xbox One for some reason it wont work on the console or xbox.com, I just called up 1800 4MY XBOX and they gave me 1 month redeemable code due to issue with the 14 day trial code

Should i try to purchase Live Gold via the XBOX UI?

But what if it wont work? also ill lose my 1 month trial...