1. Halo Infinite inadvertently purchased twice. 2. I have been billed twice for my 3...

Discus and support 1. Halo Infinite inadvertently purchased twice. 2. I have been billed twice for my 3... in XBoX Accessibility to solve the problem; Issue #1 Halo Infinite inadvertently purchased twice; I purchased Halo Infinite originally on the Microsoft website in December 2021. I was unable... Discussion in 'XBoX Accessibility' started by Barrie Collins1, Oct 1, 2022.

  1. Barrie Collins1
    Barrie Collins1 Guest

    1. Halo Infinite inadvertently purchased twice. 2. I have been billed twice for my 3...


    Issue #1

    Halo Infinite inadvertently purchased twice;

    I purchased Halo Infinite originally on the Microsoft website in December 2021.

    I was unable to get it to work for several months, my Xbox console didn't seem to recognise that I'd purchased the game.

    I eventually tried repurchasing Halo Infinite on the Xbox console and this worked, unfortunately it means that I've paid twice for the same game!

    I need a refund.

    [Does your merchandising software actually check purchase history for duplicate transactions?]

    Issue #2

    I have been billed twice for my 3 monthly Xbox live gold subscription on 2 occasions

    See bank details below.

    3 Sep 2022

    MICROSOFT*XBOX LIVE GO MSBILL.INFO AUS

    -$29.95

    1 Sep 2022

    Microsoft*Xbox Live Go msbill.info AUS

    -$29.95

    3 Jun 2022

    Microsoft*Xbox Live Go msbill.info AUS

    -$29.95

    1 Jun 2022

    Microsoft*Xbox Live Go msbill.info AUS

    -$29.95

    Again, I would like this fixed and also a refund.

    Barrie

    :)
     
    Barrie Collins1, Oct 1, 2022
    #1
  2. Georges C. Win User

    1. Halo Infinite inadvertently purchased twice. 2. I have been billed twice for my 3 monthly Xbox live gold subscription on 2 occasions

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Barrie ,to request a refund, you will need to log into your account that purchased the game or subscription and fill out this form below for the refund, you will also need the order code for each item you want the refund.

    There is just follow all the requirements requested in the completion, and then wait for an email with the response of the request.

    This could take up to 72 hours.

    Request a refund for digital games

    https://support.xbox.com/en-us/help/subscriptio...
  3. AlmasRetroChild Win User

    CASTLE achivements

    I think "Now They Fly?" is even more frustrating than the 2 for 1 Splaser, especially since it's glitched and wouldn't give it to me, twice. I'd be pulling my hair out if it didn't give me the 2 for 1 from Halo 3.
  4. CODukes4 Win User

    Map packs for the dual 360/Xbox One version

    [quote user="COD 2 HALO"]

    My dumb self purchased on the one which screwed me out of dl on the 360. Would have been nice to have been informed of this before purchasing in the one. I will be contacting xbox support.

    [/quote]

    I entered the code on xbox.com....didn't realize it was for the one and not for the 360....had to buy it twice.
  5. Mister Fitzer Win User

    Billed twice

  6. Foulstorm Win User

    Billed twice

    Your welcome, enjoy your xbox experience!
Thema:

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