0x87e30064 what does this mean

BankableTuba635 · Jul 30, 2018

Fortnite is my only issue, I seem to get stuck at loading screen quite often and none of my friends do. The error messages seem to be coming back from Xbox and not the game itself. I have restarted multiple times and get a blank screen. Xbox One System is
only 2yrs old.

:)

IMK09 · Jul 30, 2018

what does this mean

thanks for your help but i'm getting to mad to even want to try and fix this right now so i'm just going to play hockey for a bit. i'll try again in a couple days hopefully i can still reach you through this thread

NathanielLarson · Jul 30, 2018

what does this mean

Actually yeah do what Gammby5874 says first. Delete everything INCLUDING Nuketown 2025. You should be able to redownload that map from your download history so I wouldn't worry about that. Do that and let us know.

Mistress Sara · Jul 30, 2018

Hi there,

Have you done a
full power cycle of the console yet to see if that clears up the issue?

Hold the Xbox button on the front of the console for about 10 seconds/till it completely shuts down.

Mistress Sara

Hi there,

Have you done a
full power cycle of the console yet to see if that clears up the issue?

Hold the Xbox button on the front of the console for about 10 seconds/till it completely shuts down.

IbiIbi

Fixed it just uninstalled and reinstalled it

XBF Zineb F

Hello there @IbiIbi, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

dup9b001464-4118-4b7

That account has been made on the Zune Network. Any account with friends etc and has that gamerpic is because of Zune.

KeaganTheWolf

Once you press the reset button on your router or modem please wait 30 seconds before turning it back on.

0x87e30064 what does this mean