0x87e10011 error when trying to download a game when I have a series X Xbox

Discus and support 0x87e10011 error when trying to download a game when I have a series X Xbox in XBoX Games and Apps to solve the problem; So I go to buy EA sports PGA TOUR and an alert says the game isn't compatible with my console. I look online and see a website that has a very recent... Discussion in 'XBoX Games and Apps' started by Nate Pppp, Apr 26, 2023.

  1. Nate Pppp
    Nate Pppp Guest

    0x87e10011 error when trying to download a game when I have a series X Xbox


    So I go to buy EA sports PGA TOUR and an alert says the game isn't compatible with my console. I look online and see a website that has a very recent article explaining that the code is an error and you can actually buy and download a game even though it gives this alert.

    Buy the game and it's giving me the above error code, even though I have a series X Xbox and so it's not letting me download it. I looked this error up and saw someone address this issue on this website, but none of the suggestions worked. Can someone please help? Otherwise, how do I get a refund?

    :)
     
    Nate Pppp, Apr 26, 2023
    #1
  2. andersonpassos Win User

    0x87e10011 error when trying to download a game when I have a series X Xbox

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    The error code 0x87e10011 on Xbox Series X typically occurs when there is an issue with the Xbox Live service or the game's installation process.

    Clearing the cache can help to resolve installation issues. To do this, go to Settings > System > Storage > Manage Storage > Clear Reserved Space.

    try routing the mobile network and see if that works.

    If nothing works, what remains is to restore the xbox to see if the game is installed.

    If you want to request a refund:

    https://support.xbox.com/en-us/help/subscriptio...
  3. Abu Al-Hassan ‏ Win User

    0x87e10011 error when trying to download a game when I have a series X Xbox

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    The error code 0x87e10011 on Xbox Series X typically occurs when there is an issue with the Xbox Live service or the game's installation process.

    Clearing the cache can help to resolve installation issues. To do this, go to Settings > System > Storage > Manage Storage > Clear Reserved Space.

    try routing the mobile network and see if that works.

    If nothing works, what remains is to restore the xbox to see if the game is installed.

    If you want to request a refund:
    https://support.xbox.com/en-us/help/subscriptio...
    Hi am on xbox one s and i have the same error, i wanted to fix but i don't see the "Clear Reserved Space" option in settings?
  4. sarisahib Win User

    can't install death's door

    Hello Georges C.

    Thanx for your helping i really appreciate that

    it give me error 0x87e10011 (game isn't compatible) and suggest to try it on xbox series X|S
  5. CraigAmation983 Win User

    Xbox 360 login problem 80151103

    Update:

    What I have done is deleted my 360 file on my Xbox Series X and let it re download itself when I opend the game Left 4 Dead up because it wont work in game and will come up with the error, however the series X will download it on it's own when you boot up a 360 game.

    The bad news is that my Xbox 360 still comes up with the error when Downloading my profile, so something to do with that way of downloading is the problem it seems.
  6. CraigAmation983 Win User

    Xbox 360 Error 80151103

    Update:

    What I have done is deleted my 360 file on my Xbox Series X and let it re download itself when I opend the game Left 4 Dead up because it wont work in game and will come up with the error, however the series X will download it on it's own when you boot up a 360 game.

    The bad news is that my Xbox 360 still comes up with the error when Downloading my profile, so something to do with that way of downloading is the problem it seems.
Thema:

0x87e10011 error when trying to download a game when I have a series X Xbox

Loading...

  1. 0x87e10011 error when trying to download a game when I have a series X Xbox - Similar Threads - 0x87e10011 error trying

  2. Sending accept/send a friend request gets me the same error.

    in XboX Insiders
    Sending accept/send a friend request gets me the same error.: I was trying to add a friend to my Xbox account and both the app and the web gave the same "try again in a bit. Something went wrong". I tried logging in and out, uninstalling and installing the...

  3. Ghost Path Bug – Error 0x8B050033

    in XboX Insiders
    Ghost Path Bug – Error 0x8B050033: Xbox Series X – 0x8B050033 after leaving Delta Ring Hello, I left the Xbox Insider Delta Ring directly from my Xbox Series X on July 11, 2026. After leaving the program, the console became...

  4. Potential fix for error codes 0x8B050033, 0x00000000, and 0x00000201.

    in XboX Insiders
    Potential fix for error codes 0x8B050033, 0x00000000, and 0x00000201.: I had this issue, but I fixed it. Before I fixed it I reached out to XBOX support and they escalated it to a specialist team. They gave me these methods to fix the issue, hope this helps any of...

  5. (Ex-)Insiders experiencing error 0x8B050033 0x00000000 0x00000201 Please read this!

    in XboX Insiders
    (Ex-)Insiders experiencing error 0x8B050033 0x00000000 0x00000201 Please read this!: This breaks down the above error, why it happens to insiders, and what can be done to fix it. This is not an official fix, and is provided as part of peer-research for a problem that keeps popping...

  6. Forza Horizon 6 Error code (0x8060008)

    in XboX Insiders
    Forza Horizon 6 Error code (0x8060008): I played Forza Horizon 6 on the cloud like 2 weeks ago and haven't been able to play online since. Multiple tickets have been submitted and I've yet to hear anything. Ive never cheated or done...

  7. Error code after joining alpha through inside hub app on Series X

    in XboX Insiders
    Error code after joining alpha through inside hub app on Series X: I've received error code 0x8B050033 0x00000000 0x00000201 right after joining the alpha skip ahead through the insider hub app on my Series X. "Try again" is not working. Tried pressing it...

  8. Error 0x87e10011 sorry , this game or app isn’t compatible

    in XboX Insiders
    Error 0x87e10011 sorry , this game or app isn’t compatible: Hello I have xbox one console and I have this error on several of my games while trying to install them I haven’t had this issue before And was playing normally until several updates installed for...

  9. Mortal Kombat 1 error message (code 0x87e10011) and the game won’t install on my Xbox One...

    in XBoX Games and Apps
    Mortal Kombat 1 error message (code 0x87e10011) and the game won’t install on my Xbox One...: I am trying to play my Mortal Kombat 1 game which I preordered and got early access for starting today. I keep getting an error message (code 0x87e10011) and the game won’t install on my Xbox One...

  10. 0x87e10011 on Xbox One when trying to install cross-generation titles

    in XBoX Games and Apps
    0x87e10011 on Xbox One when trying to install cross-generation titles: As the title says, I'm getting the error 0x87e10011 on my Xbox One S when trying to get games that are released on the console. 1f5a46d7-9c03-4d9f-904a-798510c68ae1