0x8082000c error 360 games not installing on xbox one x

stealthclown000 · Jan 20, 2022

My One X has previusly had no issue installing and running 360 games when a 360 disc has been inserted.

However, tried to reinstall a bunch of 360 games with no luck. The console will display that a disc has been inserted however the tile will not show any details about the game. When pressing A to install the game the error message appears saying the game is not playable here etc etc.

Xbox One discs are working perfectly fine. As are blu ray movies and DVDs.

I see others have had similar issues, I've already done all the previusly suggested fixes

Game is confirmed backwards compatible, power cycle test, reset the console, deleted the blu ray player app, cleared 360 data, etc

Any new ideas or fixes that have been confirmed to work?

Otherwise, could this be a hardware issue?

:)

TEARIZONE

i'm getting the error 0x8082000c when i try to install an xbox 360 game on my xbox one it tells me to check xbox compatible games list i did and the game is on the list why cant i play it? what's the problem?

Fivehp

The Error code we are all getting is.

"That game isn't playable here. For a list of Xbox 360 games playable on Xbox One, go to xbox.com/BackCompat. (0x8082000c)"

stealthclown000

Hi Dom,

I tried the phone hotspot and it did not work

Neither did switching from a 2.4 to a 5ghz frequency on my home modem, though I'd give that a shot too

XBF - Amory

After further investigation, we found that some users have been able to successfully trigger the game install by switching from their Wi-Fi to their hotspot after the disc install failed.

This is an issue that the team is aware of and is still actively investigating. For the time being, the ask is to Report a Problem from your console when this arises, in order to provide the best information possible to the engineering teams.

Thank you for your patience while we work through this.

XBF - Dom

Thank you for providing us with an update! We are currently investigating the issue and we will respond once we have any updates that we can provide you with. Please let us know if there are any changes or updates in the meantime.

Thank you for your patience,

XBF Dom

0x8082000c error 360 games not installing on xbox one x