Rewards page issue UK(Console & app)

Discus and support Rewards page issue UK(Console & app) in XboX Insiders to solve the problem; The rewards page is completely missing from the xbox app. Clicking either the profile picture or notification takes you to the achievements page. Tried... Discussion in 'XboX Insiders' started by /u/Fiocca83, Oct 12, 2026 at 8:32 AM.

  1. /u/Fiocca83
    /u/Fiocca83 Guest

    Rewards page issue UK(Console & app)


    The rewards page is completely missing from the xbox app. Clicking either the profile picture or notification takes you to the achievements page. Tried force stopping and clearing the app cache.

    Then tried to claim within the console page and im getting a something went wrong page. Assuming it's a backend network issue as it's not contained to a specific device.

    submitted by /u/Fiocca83
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  2. demonizer andy Win User

    Is it possible to use the Microsoft credits you can get for free from search points/Microsoft Rewards and buy an xbox gift card with it?

    hi there so providing you are using the same account for your rewards there should be no issue , you can redeem rewards either via the web page or app or direct on your console, as there is also a rewards app for xbox that rewards you for doing various challenges,playing games, purchasing content, there are additional rewards for gamepass subscribers aswel .

    you redeem your points for a giftcard which usually gets added direct to your account .

    https://account.microsoft.com/rewards/redeem/000402000052
  3. XBLRewards8 Win User

    Rewards Page Issues

    Hello onyxishere,

    You can change your current locale via the region selection button at the bottom left of the Rewards website. Once you select a locale (Canadian, in this case), your website should default to that locale from that point on, as long as you have cookies enabled,
    and are not browsing in a private/incognito browser. Apologies for any confusion.
  4. Scooby Pete Win User

    Why are the rewards on the app different depending on location?

    Hi,

    This is the 1st time I have logged into the app via my work vpn as the rewards are not dropping when I use the app at home which is the UK and where my account is registered and the uk region is selected.

    I thought to try the app during my lunch break to see if the reward had dropped as it has been delayed in the past which is when I noticed the difference in rewards.

    I have never had or intended to use the app via a vpn I just find it curious why other regions can earn 105 points for the same activities that only reward 40 points in the uk.
  5. tatumgrace420 Win User

    Xbox Rewards Console App refuses to load

    I'm noticing that the Xbox Rewards App for the Xbox One is once again having issues with refusing to start up, is anyone else having the same issue with the app or any app on the console's home page? I've restarted the console, cleared the cache
    and it's not made any difference. Not sure if it's a server issue or not since no message appears, it just refuses to load.

    It's always been a buggy app but this is pretty annoying that it isn't been fixed ever since it was originally launched on console.
    Same mine will not load either.
  6. Sodangidni Win User

    Microsoft rewards doesn´t appear in store

    Hi JuseinBolt. The Xbox Rewards app is not available worldwide yet.

    If the app isn’t working on your console based on the region you set, this means it isn’t available yet in Finland.

    As far as I’m concerned, the app is available in the US, UK, Italy, Spain, Canada and other few countries.
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Rewards page issue UK(Console & app)

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