Arctis Nova 7X Headset issue popping up in the last week on Alpha Skip Ahead

Discus and support Arctis Nova 7X Headset issue popping up in the last week on Alpha Skip Ahead in XboX Insiders to solve the problem; Hello all, Any help here would be great. I have a Steel Series Arctis Nova 7x Headset and an Xbox series X. I'm not having an issue with hearing game... Discussion in 'XboX Insiders' started by /u/Lulzasauras, Sep 20, 2026 at 4:22 AM.

  1. Arctis Nova 7X Headset issue popping up in the last week on Alpha Skip Ahead


    Hello all,

    Any help here would be great. I have a Steel Series Arctis Nova 7x Headset and an Xbox series X. I'm not having an issue with hearing game or party chat, but my friends are reporting that my audio is dropping out, getting patchy, etc. they say it's not always completely (but sometimes completely). This has been happening for about a week, I believe. Potentially 10ish days. It's bad enough and regular enough that we can't really effectively communicate.

    Thing is, I didn't think about this and assumed my headset was broken, so I bought a new exact same one today. Welp, it's still happening. I know. Very dumb, but I was convinced it was a physical issue.

    I don't see any reports of headset issues in the last week here. I did send a big report directly on the box.

    I've also tried:

    -Using the brand new dongle and cables with the new headset

    -using different usb ports

    -checking to make sure my NAT was open

    -hard resetting

    -removing Xbox power completely.

    Any ideas? Anyone having a similar issue? This is pretty annoying at this point as it's happening pretty regularly. But I know being on this advanced ring can cause these issues.

    submitted by /u/Lulzasauras
    [link] [comments]
     
    /u/Lulzasauras, Sep 20, 2026 at 4:22 AM
    #1
  2. CainAranda1 Win User

    Xbox Official Wired headset

    Consider switching to the updated wireless headset or the steel series Arctis 7x both are great options.
  3. Njal the Blue Win User

    Xbox One Gamechat

    Fill out a detailed report, giving make and model of headset you use and send it to the development team.

    I am in Alpha Skip ahead and sometimes get these issues. You could try backing out of the Insider program, to a public build and seeing if things work.

    Remember Alpha and Alpha Skip Ahead are the cutting edge OS builds and can be full of bugs.
  4. Mornstar8 Win User

    NAT Type: Unavailable

    it's been fixed as of the last alpha skip ahead update!!!
  5. DerMikey Win User

    3rd Party Headset

    You can use the Steelseries Arctis 7x for XSX, PS5 and PC.

    I've got the Arctis 7P, which is only compatible with PS5 and PC, so be careful when buying.

    The only issue is, you have to use a USB-C Dongle to use it on the consoles, not like the Xbox Wireless Headset, which directly connects to the Xbox.
  6. Mae Sev. Win User

    My Arctis Nova 7x Wireless connects to my PC but not my Xbox One

    Hello CameronTarr,

    We appreciate you for sharing this to us and welcome to Xbox forums.

    We understand that you are having trouble connecting your Arctis Nova 7x Wireless headset to your Xbox One. Let's work on this together in a timely manner.



    Firstly, I would like to ask if you have tried resetting your Xbox One console and the headset. If not, please try resetting both devices and then try to connect them again. Here are the steps to reset your Xbox One console:



    1. Press and hold the Xbox button on the front of the console for approximately 10 seconds.

    2. After the console has completely shut down, wait for a few seconds and then turn it back on.



    To reset your Arctis Nova 7x Wireless headset, please follow these steps:



    1. Turn off the headset.

    2. Press and hold the power button for 15 seconds.

    3. Release the power button.

    4. Turn on the headset.



    If resetting both devices does not resolve the issue, please try the following steps:



    1. Unplug the wireless dongle from your Xbox One console.

    2. Wait for a few seconds and then plug it back in.

    3. Turn on your headset and set the dongle to Xbox mode.

    4. Press and hold the pairing button on the dongle until the LED light starts flashing.

    5. Press and hold the power button on the headset until the LED light on the dongle stops flashing and remains solid.



    If the above steps do not work, please try connecting the headset to your Xbox One using a wired connection. If the headset works with a wired connection, then the issue may be with the wireless connection.



    Lastly, I would like to suggest that you check if your Xbox One console and the headset are both running on the latest firmware. You can check for firmware updates on your Xbox One console by going to Settings > System > Updates & downloads. You can check for firmware updates on your Arctis Nova 7x Wireless headset by downloading the SteelSeries Engine software from their website.



    I hope these steps help you with the issue. If you have any further questions or concerns, please do not hesitate to reach out to us.

    Kind regards,



    Microsoft Community Moderator
Thema:

Arctis Nova 7X Headset issue popping up in the last week on Alpha Skip Ahead

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