My Xbox app won't open on Windows 10

Discus and support My Xbox app won't open on Windows 10 in XboX Insiders to solve the problem; I've tried reinstalling the app, I've tried the Gaming Services repair tool, I've checked that everything in Services is set to automatic, I've checked... Discussion in 'XboX Insiders' started by /u/IVANFREDDY, Jun 25, 2026 at 11:02 AM.

  1. /u/IVANFREDDY
    /u/IVANFREDDY Guest

    My Xbox app won't open on Windows 10


    I've tried reinstalling the app, I've tried the Gaming Services repair tool, I've checked that everything in Services is set to automatic, I've checked for updates, and I've even updated the BIOS. I've contacted Xbox Ambassadors, but they don't know either. What can I do?

    submitted by /u/IVANFREDDY
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    /u/IVANFREDDY, Jun 25, 2026 at 11:02 AM
    #1
  2. Mister Mascot Win User

    Windows 10 xbox app won't open

    Hey there viquazwer,

    What seems to be happening exactly? Are you seeing any error messages or error codes as well? What sort of troubleshooting steps have you tried? Have you tried to uninstall the app and reinstall it from the Windows Store?

    Let us know!
  3. Ador26 Win User

    Game from game pass don't want to open

    So every Xbox Apps are up to date and my windows have version 21H2 and the game still won't open
  4. MateusFontana Win User

    Can't install Games from Game Pass

  5. Farscape247 Win User

    i redeemed a key on microsoft for the xbox live for pc, but i do not have the game in my library

    basically it won't show under the xbox app, use the windows 10 store.
  6. Catherine Cus. Win User

    Xbox app in windows 10 will not open

    Hi,

    An interruption with the Xbox Live server, authentication failure of the account's login credentials, and an outdated version of the Xbox app are possible factors as to why you're encountering this issue.

    To determine if there's an issue with your Xbox account, kindly sign in to Xbox.com. If you can sign in, that means your profile is all good. Otherwise, follow the on-screen prompts to update your
    account information.

    Upon verifying that there's no issue with your account, proceed with the troubleshooting solutions below:

    Solution 1: Run apps troubleshooter

    Running the Windows apps troubleshooter can help resolve issues with apps downloaded from the Windows
    Store.

    Solution 2: Check for updates

    Keeping the application and the device up-to-date can help resolve common issues with Windows 10 built-in apps. Refer to the following links for the steps:


    Solution 3: Remove and re-add the Microsoft account

    1. Go to Settings.
    2. Select Accounts.
    3. Select Email & app accounts.
    4. Under Accounts used by other apps, click Add a Microsoft account. Enter your Xbox account login details. Note: If you can see the same Microsoft account, we suggest that you remove and
      re-add it.
    5. Restart the device so that the changes can take effect. Launch the app and check if you can sign in.

    Keep us posted with the progress. We'd be glad to further assist you.
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My Xbox app won't open on Windows 10

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