slow downlaod speeds in xbox pc app

The question is I connect to the computer and my xbox, they are in the same place next to the modem and there is a lot of difference makes me think that it does not support it.

Computer: ping in 5ms Downlaod: 150mps & upload 15mbps

XBOX: ping at 16ms Down: 80mpbs and Up: 13mbps

It is too slow to play. How can I improve the speed?

Is it a FritzBox 7490 with firmware 6.51?

If you console and PC are "next to the modem" why you aren't using a couple of ethernet cables?

Nothing is better than ethernet connection.

Hi XBF,

Thank you for the tips, I do note that these tips are for a actual Xbox whereas I use PC Xbox App. So definitely no games running. My brother uses actual Xbox in our house and his speeds are fine, over 30 mb/s it only seems to be the PC Xbox app that is slow at downloading (as noted I download games from Steam on same PC and speed is fine). Any recommendations?

Thank you

HI Dirty Yogurt,

Hope you are doing fine.

Do you still have issue with slow download speeds on Xbox app for PC?

Let us know by posting a reply here.

Kind regards,

Hi Dirty Yogurt,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are experiencing slow download for your games even you have a fast internet. Let us check on this together so you will get back to gaming.

Suggested Troubleshooting:

Kindly turn off or disable antivirus, antimalware, PC optimizer that may block your internet from speeding up or analyze any installs you made.

Kindly update your Windows and Xbox app.

How to get software and driver updates for Windows 10

All about the Xbox app for Windows

Restart PC and router. If you are connected to the PC via Wi-Fi, please make sure your PC is the only one connected and check if your download continues.

Check your internet connection.

1. Navigate to Settings on the Xbox app.

2. Go to Settings. Select Network.

3. Check the NAT type under Current network status, Xbox Live services and Server Connectivity.

Other troubleshooting you may try:

Troubleshoot slow game or app downloads

Troubleshoot network connection errors

Please, do not forget to check here for known issues that might related to your concern.

Xbox Status

Known Issues for Game Launches

Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi JarlathO'kane,

Check out the link below, may help you get to the bottom of slow download speeds on your Xbox One.

Xbox Support - Troubleshoot Slow Download Speeds

Hope this helps and let me know how you got on.