Head chat mixer grayed out

Discus and support Head chat mixer grayed out in XBoX on Consoles to solve the problem; Ive been trying to volume my head set but everytime i try to it doesnt work after every time i searched it up but nothing help i kept reseting my xbox... Discussion in 'XBoX on Consoles' started by julio fulio, May 25, 2024.

  1. julio fulio
    julio fulio Guest

    Head chat mixer grayed out


    Ive been trying to volume my head set but everytime i try to it doesnt work after every time i searched it up but nothing help i kept reseting my xbox and trying to update the controller but nothing seemed to work i tryed to look it up but nothing ever worked i havw a turtle beach headset and the headphone jack was bent but i unbent it now everything isnt working i only can hear people talk but not hear the game

    :)
     
    julio fulio, May 25, 2024
    #1
  2. DeniqL Win User

    Help chat mixer grayed out

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Can you tell me what have you tried so far?
  3. DeniqL Win User

    Help chat mixer grayed out

    Is your headset working on other devices
  4. Francia J. Win User

    Party chat mixer grayed out

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If your headset is plugged in through your controller kindly try and check if there is an update by following the steps below:

    1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.

    2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

    3. If it says “Update,” select Firmware version, and then follow the steps provided.

    If there is none kindly perform a powercycle then check again.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  5. SigmaTheDJ Win User

    Help chat mixer grayed out

    Is your controller a first party MS controller, or a third party one?

    Are you using any kind of headset adapter?

    What kind of headset are you using? Just a regular wired headset plugged directly into the controller's 3.5mm socket?

    Has it ever worked with this particular headset/controller combo?
  6. XBF Meryem R Win User

    Headset chat mixer grayed out

    Hello @Cbagel10, I hope everything is going well for you!

    Thank you for reaching Microsoft Xbox Forum support.

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    According to the explanation you have provided, please make sure to follow the following steps in order to fix your issue.

    Please follow the the instructions on both links first:

    Choosing speaker audio settings on your Xbox console | Xbox Support

    The next step will be for you to try and perform a power cycle to your console by pressing down the power button on your console for 10 seconds until you make sure it is off. After that please unplug the power cable and wait for 10-15 seconds, then plug it back and switch your console on.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
Thema:

Head chat mixer grayed out

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