How do I deactivate or disconnect X-box account from my Microsoft account (with same email...

Discus and support How do I deactivate or disconnect X-box account from my Microsoft account (with same email... in XBoX on Consoles to solve the problem; My email address was inadvertently linked to my son's X-box account when first set up (10+ years ago). He now uses a different account, but the old one... Discussion in 'XBoX on Consoles' started by Amanda Vega2, May 23, 2024.

  1. Amanda Vega2
    Amanda Vega2 Guest

    How do I deactivate or disconnect X-box account from my Microsoft account (with same email...


    My email address was inadvertently linked to my son's X-box account when first set up (10+ years ago). He now uses a different account, but the old one is still "attached" to my Microsoft account and is causing issues as it had parental settings when created. How do I inactivate the X-box account, remove the link to my email, or at least disengage the parental settings? I'm having issues accessing websites for work because I'm being asked to get parent permission.

    :)
     
    Amanda Vega2, May 23, 2024
    #1
  2. SwordofWhedon Win User

    How do I deactivate or disconnect X-box account from my Microsoft account (with same email address)

    i'm sorry there's no way to remove Xbox from your account or to transfer assets between accounts
  3. Josh-AU Win User

    Child Account

    Hi

    I have the exact same thing happening to me. My son has an iPad and wants to play Minecraft with his friend and he needs an x box account for this. We don't have an x box console.

    1. I created a Microsoft email for him and attached to my family.

    2. I added x box profile to my Microsoft email without any issues

    3. I then tried to add x box to my sons account it asks to accept and type in my (the parent) email account.

    4. I do this, then put in my password

    5. I end up on the "page not found" screen as described above

    Tried the support thing suggest but that too just loops through a chat bot which doesn't help then back to the exact same starting page when you ask to talk to someone.

    Also tried going into my profile to see if I can my Sons xbox profile from there as suggested but I cant work out how to do that
  4. UnfoldingOrc66 Win User

    refund

    ok I will try but there is really no way to deactivate the code activated on this account so I can send to my x box account
  5. Andy_715 Win User

    Xbox gift card

    Hi, I redeemed a gift card through my microsoft account, and expected it to be available on the x-box (one of the devices attached to my account) but it's not available on the x-box. how can I make this available from the x-box?
  6. (Jerald) Win User

    X-Box Live and Microsoft Solitaire Collection

    I changed my email on all my accounts including Microsoft and X-Box. I can log on to all of the accounts, but Microsoft Solitaire Collection still does not connect via X-Box Live.
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How do I deactivate or disconnect X-box account from my Microsoft account (with same email...

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