Xbox Series S Error Code "0x0000000002000000"

Hello Amari, sorry to hear you're having trouble with your console.

I've not seen this error code before on a console but have done some research on it and see that others have experienced the same issue. I see what you've tried already without any success.

What I would recommend trying from here is a factory reset on the console. There's an option to keep your installed games and apps so you won't need to redownload them and your saves will be safe on the Cloud. You can read how to do a reset via this link https://support.xbox.com/en-US/help/hardware-ne...

If you still have trouble after that try the reset but delete all games and apps and start fresh to see if that works.

While doing the reset, if you're prompted to use the app or bring over previous settings please select No.

When I try to test my network it says “we don’t know what’s wrong” and says error code 0x0000000002000000

Xbox Series S, no error codes apart from it bringing up the "Buy GPU" screen.

Hi Juan! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Based on the error code, the reason why we're getting that issue because you need to play with your son on Xbox Series X/S console. Your game version may no longer be compatible with his version on Series X/S.

Error code info here: https://support.xbox.com/en-US/help/errors/erro...

Tried all that. If it’s installed on the expansion card or internal storage it gives the error code within 5 seconds of starting the game as long as the game is a Series X/S version. So games without the Series X/S will load up fine. As soon as I try to load a game bearing the X/S in the corner of its game card it gives the error code. Per example, PubG will launch without problem, games such as Destiny 2 and Rainbow Six Siege give error code. Only way to play Destiny 2 or Siege is by using my old Xbox One. Tried installing Fall Guys on a new account, gives same error code about 3 seconds after it’s launched