I have redeemed some dollars in my account, And I wanted to use them to buy things but it...

Discus and support I have redeemed some dollars in my account, And I wanted to use them to buy things but it... in XBoX on Windows to solve the problem; I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why... Discussion in 'XBoX on Windows' started by Hero 99, Jun 9, 2023.

  1. Hero 99
    Hero 99 Guest

    I have redeemed some dollars in my account, And I wanted to use them to buy things but it...


    I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why would I add a Payment method?

    :)
     
    Hero 99, Jun 9, 2023
    #1
  2. Just a Volunteer Win User

    I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why would I add a Payment method?

    "make sure the region of your console is set to the United States since you mentioned that you redeemed Dollars currency"

    Why would I change my region if I live in Australia. We have dollars (AU Dollars) and many other countries use dollar denominations.

    To the OP.. Don't change your region.
  3. OpticRJames Win User

    I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why would I add a Payment method?

    Hi, Hero. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Kindly check first if you have sufficient Microsoft account currency to be able to purchase the game or content. It is possible that it has tax included which is over the credit you have. The system will ask for a payment method if don't cover the price.

    If it covers the total amount with tax included, make sure the region of your console is set to the United States since you mentioned that you redeemed Dollars currency.
  4. OpticRJames Win User

    I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why would I add a Payment method?

  5. Hero 99 Win User

    I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why would I add a Payment method?

    .


    • .
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      check this out

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  6. OpticRJames Win User

    I have redeemed some dollars in my account, And I wanted to use them to buy things but it keeps telling me to add a payment method! I have dollars why would I add a Payment method?

    Thanks for sharing those details. May I know which game or content are you trying to purchase?
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