Why is fortnite running slow?

Thanks for the insight. I was able to lower the graphic settings with success. Maybe epic improved their quality to such a degree that my 9 month old laptop was not cutting it at detected settings from the video card driver utility.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello SentaClause, I don't know what type of PC you have or what settings it has, but as Fortnitte is a 100% online game, lags can happen and with that the FPS will drop to maintain the connection.

There are two types of lag, processing and network, not knowing in what circumstances the fps is dropping and not even if you have the game configured in performance or quality mode, if it is in maximum quality try to put it in performance mode.

They tell me my provider is running to slow, that is why this error come up.

Hello there @ElliotHollis, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I also highly recommend checking the link below for further assistance:

Troubleshoot game issues on Xbox | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

this didn’t work so i’m not sure what to do other than completely reset my xbox. but i’m not sure if it will work or be a complete waste of time.