Zwrot niepotrzebnie zakupionych dodatków (Mod Translation: Refund of unpurchased Extras)

Piotr Ogrodowicz · Mar 25, 2019

Cześć!

Dziś na promocji zakupiłem grę Wiedźmin 3 GOTY. Niestety, nie zorientowałem się, że zawiera ona już wszystkie rozszerzenia i dodatki, więc kupiłem oddzielnie pakiet dodatków. Czy jest jakaś możliwość otrzymania zwrotu z zakupu?

Niestety, nie mogę zrobić tego automatycznie, ponieważ w historii zamówień nie mam takiej opcji.

Z góry dziękuję!

*Mod Translation*

Hi!

Today, I bought the Witcher 3 GOTY for promotion. Unfortunately, I have not realized that it already contains all extensions and additions, so I bought a package of add-ons separately. Is there any possibility to receive a return on purchase?

Sorry, I can't do this automatically because I don't have an option in my order history.

Thank you In advance!

:)

XBF Diego M

Hi there,

I wouldn't go with that form if it's not available in your region since the purchase was made in the Polish Microsoft Store so support would be different.

I recommend just getting in contact with Polish customer support and ask them for a refund.

Contact us here
Select Xbox One
Select See other options.
Select Payment & Billing
Select show contact options and go to step 4
Select request a callback from support

I hope this helps!

Piotr Ogrodowicz

I've tried that link - I found it somewhere else, but when I try to go there, I got some redirects and it ends up on:

https://support.xbox.com/Error?errorCode=404&path=/en-ww/Error&cv=W0qsdROnfUCaqcaS.0.4

Which says, the page has been moved or it is not available anymore.

Although, when I switch my region from Poland to the United States, the form shows up properly. Should I go with that form even if it's not in my region?

XBF George L

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you've purchased a full bundle of a game and then purchased the content in pack form separately is that correct? I would recommend you fill out a
Xbox Refund Request Form and explain the situation to the representative through there. To do so you will need your Order Number for the transaction you can find that here:
Microsoft Account Order History. Give it a shot and let us know how it goes with a reply.

XBF Amber M

Hi niemy_960,

Thanks for reaching out to us in the forums with this question. We here on the forums do not have the tools necessary to assist with billing or refund issues, sadly. If you'd like to request a refund for your digitally purchased game, you may use our Xbox
Refund Request Solution to do so.

Give this a try and please let us know the results.

I hope that this helps you out!

{Parity}

For a refund you will have to fill out the form located at the following link.
https://support.xbox.com/en-US/forms/request-refund

Zwrot niepotrzebnie zakupionych dodatków (Mod Translation: Refund of unpurchased Extras)