Zune problems

Discus and support Zune problems in XBoX on Windows to solve the problem; My 20-year-old 80GB Zune needed a new battery. I brought it to UBreakIFix. They told me it would be $129 to put in a new battery ($140 with tax).... Discussion in 'XBoX on Windows' started by Sherry Roth, Sep 11, 2023.

  1. Sherry Roth
    Sherry Roth Guest

    Zune problems


    My 20-year-old 80GB Zune needed a new battery. I brought it to UBreakIFix. They told me it would be $129 to put in a new battery ($140 with tax). Considering that my device holds like 6000 songs and I-don't-know-how-many videos (most of which are not replaceable), I agreed to let them put in the new battery even at that ridiculous price. Now, almost 3 weeks later, they called me and said, "When we opened it, we saw that a ribbon cable had been cut," and now the device can't be repaired. The Zune was never opened before. I'm sure they cut the cable in the process of opening or checking the device. What am I supposed to do now!! I'm devastated. Is there any way to fix it, or at least get the stored files out of it and put them on some other device?

    :)
     
    Sherry Roth, Sep 11, 2023
    #1
  2. Sherry Roth Win User

    Zune problems

    It is what it is, I understand that. Honestly, as sad and frustrated as I am about this, I know I may have to let it go. The Zune was kind of old technology even when it came out, not a stand-alone device. It depended on the program in Windows for loading or deleting music, vids, etc. It was basically a storage device. The question is, can I find someone to retrieve everything from the hard drive and put it on something else, or somewhere else...remains to be seen.

    What upset me most is that they (a) destroyed the device, (b) were barely apologetic about it; (c) said it was that way when they opened it (not possible); (d) lost the charging cable I had left with them; (d) offered no options except "here, take it, sorry, bye." That is terrible customer service.
  3. Sherry Roth Win User

    Zune problems

    I was hoping this company could do that. Not sure about wrestling the hard drive out of there, but...I'm hoping someone can do that.
  4. ngocphi Win User

    Zune problems

    Well you can pay an backup company to retrieve data from the storage
  5. SwordofWhedon Win User

    Zune problems

    I'm sorry but Zune support has long since ended, and they're no longer repaired or parts kept in stock, you'll have to find another source

    My partner feels the same way about theirs.
  6. Phil.k Win User

    zune players stock on recovery mode

    right reboot the computer with the zune plugged in, when rebooted, unplug zune cable and replug it in to get the zune software to recognize it. then just update through the zune software only and it should work, i had same problem and called tec support
    and thats what he said to do worked great
Thema:

Zune problems

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