ZEN Purchases

Discus and support ZEN Purchases in XBoX Games and Apps to solve the problem; So, I've played Neverwinter here and there, and I'm really getting back into it. Deleted old characters, started new ones, the whole nine, but there is... Discussion in 'XBoX Games and Apps' started by AlucardTheNLK89, Oct 30, 2016.

  1. AlucardTheNLK89
    AlucardTheNLK89 Guest

    ZEN Purchases


    So, I've played Neverwinter here and there, and I'm really getting back into it. Deleted old characters, started new ones, the whole nine, but there is one feature that is starting to really tick me off. Every time I go to purchase ZEN, it'll allow me to
    select the amount, and it'll give me the loading transaction details box, but instead of confirm your purchase. I get nothing. Just a black box in the middle of the screen that sits there for a while, and eventually goes away with a quick message saying something
    about reconnecting to server, or something of the like. I can't figure out if its a problem on Perfect World's end with their bass ackwards client, or if it's a microsoft thing. I've been talking with support, on both sides, and I can't seem to figure out
    the issue.

    :)
     
    AlucardTheNLK89, Oct 30, 2016
    #1
  2. BGOOSELT
    BGOOSELT Guest
    Not able to buy Zen

    Was not able to purchase Zen on in-game store. Keeps telling me that the Microsoft product is not available. Was able to purchase Zen previously. Not sure how this ties in, but I tried to purchase Zen during a skirmish after getting killed. It is showing
    up on my billing, but it is not charging my bank. Thanks
     
    BGOOSELT, Oct 30, 2016
    #2
  3. MotoMage-814A87D4-D8F6-4674-AF62-98050ACA890C
    MotoMage-814A87D4-D8F6-4674-AF62-98050ACA890C Guest
    Zen purchase history in Neverwinter?

    The Game Neverwinter I buy Zen money. Where do I find my zen purchase history when I spend the Zen in the game? I remember having more then the game is showing me.
     
    MotoMage-814A87D4-D8F6-4674-AF62-98050ACA890C, Oct 30, 2016
    #3
  4. DocileUnicorn75 Win User

    Didn't receive Zen

    That is not surprising. You can't even purchase zen while in game with astral diamonds. I should have over 600 zen but instead I have no diamonds an no zen. Arc could do better I am sure
  5. SatanicDuergar Win User

    Didn't receive Zen

    I made ZEN purchase yesterday and I'm still waiting for them.
  6. Psycho02768 Win User

    trying to purchase zen on neverwinter

    tried that also tried taking liscense agreement out with xbox rep didnt work also mine is to previously purchased content but if try with one never purchased then works fine
  7. ingo12 Win User

    trying to purchase zen on neverwinter

    maybe it is a problem referring to the new xbox beta ui?
  8. RandomTigre Win User

    trying to purchase zen on neverwinter

    I'm having the same issue and can't get anything to work to fix it
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ZEN Purchases

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