zawieszenie (suspension)

Hey there Marek,



We are sorry to hear about any issues you may be having due to an enforcement action.
Unfortunately as this is forum support, you will not be able to reach the enforcement team here, and
we wouldn't be able to assist further.



Also we would recommend to take a
look at Microsoft’s Code of Conduct Explained
for Xbox Live Customers.

Please visit our
Code of Conducton
the enforcement site to find out how to stay safe.

The best bet would be to respond to the email sent by the Enforcement team.

We'll be locking the thread as this has no further resolution and in an effort to prevent repetitive answers.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

"WHAT IS A SUSPENSION?

A suspension is when we temporarily remove your access to a game, part of a game, or your EA Account. We often issue a suspension as a warning about activity on your EA Account that goes against our Terms of Service or Rules of Conduct.They’re
usually timed and expire after a certain period of time."

Może więc jednak da radę cofnąć/usunąć to zawieszenie? Tylko pytanie do Was, kto mógłby mi pomóc w tej sprawie? Gdzie jeszcze mogę się zgłosić?

Z góry dziękuję za wyrozumiałość i pomoc.

PS. W razie potrzeby mogę udostępnić screeny z rozmów ze sprzedawcą - żeby nie było że sam coś nabroiłem i próbuję to jakoś cofnąć.

[Translation-So maybe he can undo/remove this suspension? Just asking you, who could help me with this? Where else can I apply?





Thank you in advance for your understanding and help.





PS. If necessary, I can share screenshots of conversations with the seller - so that it was not that i ruped something myself and Try to undo it somehow.]

Hi CorruptedPulse1! My name is Ricardo an independent advisor ready to help you with this situation!

If you haven't received an email notification for the enforcement action you need to do this

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Remove the account from the console

Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Download the account again to the console

Because you are the one that is suspensded from comms,not your friends.

Anyway,the enforcement team don't use the forums.

For info on any enforcement action you have you can go to the enforcement site
here where you can also file for a case review if eligible.

Your 2nd suspension would be for a separate offence that happened before you were issued your first suspension.

You only serve one suspension at a time however if they find something else that violates the terms of a use while are investigating the previous report that's when as daft mentioned when they add another which queues after the previous one finishes

Best bet be human and you can join the rest of 99.9% of live and be suspension free