Za pomocą mojego konta live i nr kart kredytowej ktoś ukradł mi pieniądze [Translate]...

A jak się mogę dowiedzieć co zostało kupione?lub na którą konsolę?jaka gra lub usługa?w historii konta xbox nie mam historii. Widać tylko na koncie bankowym?jesli ktoś kupił moją kartą to chyba da się sprawdzić kto jest na niej zalogowany

[Translate by Mod]

And how can I find out what was purchased? or on which console? What game or service? I have no history in my Xbox account history. You Can see only the bank account? If someone bought my card is probably possible to check who is logged on it

Hello
DarLenGor!

Thanks for reaching out to Xbox forums.

I'm sorry to hear about the account being compromised and the unauthorized charges.

I would suggest contacting an Xbox Live support agent by following the steps below and setting up a call back. The agent would be able to look into your billing account (by searching for the transactions with your bank card
number). They would most likely be able to answer all your questions mentioned above.



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more. Let us know!

Felix

Xbox forums support

Web translation:

With my live account and credit card number, someone stole my money

Hello, the problem as in the title, yesterday I looked at the account, came a strange refund for the service microsoft xbox msbill ... on 137 and 92?
then I started browsing accounts and it turned out that someone regularly buys something from microsoft for more than a month.
amounts from PLN 39.99 to PLN 499. I counted about 3 thousand.
together. How can I find out who robs me or what has been bought? and whether there is a chance to recover money

Response:

Hi there,

see the following link for steps on what to do when your account was compromised, it will have all the steps to take

https://support.xbox.com/my-account/security/compromised-account-solution

it will also include steps on what to do when there are unknown transactions on your account.

1. Mam pytanie. Chciałbym spłacić swoją zaległość za subskrypcje xbox game pass. Posiadam pieniądze na koncie Microsoft. Jest to wystarczająca suma. Czemu nie może mi pobrać pieniędzy właśnie z tego konta?
   

yutube działa games gold też

Świetna wiadomość, aż mi się w pracy nie chce siedzieć

szkoda tylko że było tak nerwowo

Działa już? No to fajnie, tylko gdzie rekompensata za czas (a czas to pieniądz ), nerwy i stracone dni Golda?