YouTube Screen Bug

SPL4ZER BEAM · Apr 15, 2019

Hi there,

So I’ve used YouTube on my Xbox One X for quite some time, but for the past few weeks, there is a really weird bug happening that has never happened to me before. Every so often, during a video, the screen will either show a jumbled mess of “green” or a
jumbled mess of “white” for about 5 seconds. The videos’ audio will atill play as normal, but the video’s picture is interrupted. It will occur anywhere from multiple times every couple of minutes, or not at all for an hour or so. It’s extremely frustrating,
having to rewind the video, over and over, to see what I have missed. Has anyone else experienced this, or anything similar? Any suggestions as to how to fix this? Thanks in advance.

:)

Vicious Deeds

This has happened to me before. I deleted and redownloaded the app and did a hard reset (hold down power button on front of unit until off) to clear your cache. Completely fixed my problem.

ArminatorX

If other video applications work fine (also try accessing YouTube through the Edge Browser), then it's an issue with the YouTube App itself, and you will need to contact the YouTube support for that, as they are responsible for how their app works.

Microsoft only provides the Marketplace to download the app on the console.

denis97g

Hi, does it happen with youtubr only? It may be an issue that will get fixed with an update.

zmaster2XXX

This is happening on multiple devices for me - so i assume its a YT issue.

Chyrola Cuello

Try clearing the cache and then reinstall the app bro.
Put your finger on the start button of the console for 10 seconds until it goes out.
Then wait another 30 and turn it on again.
After trying this, reinstall the app.
It may work for you

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YouTube Screen Bug