YouTube crashes whenever I open it, and it won't uninstall.

Discus and support YouTube crashes whenever I open it, and it won't uninstall. in XBoX Games and Apps to solve the problem; Hello, everyone! I'm having this big problem, YouTube has been crashing constantly, it refuses to open now, and now I've discovered it won't let me... Discussion in 'XBoX Games and Apps' started by N7Sentinel60, Oct 28, 2015.

  1. N7Sentinel60
    N7Sentinel60 Guest

    YouTube crashes whenever I open it, and it won't uninstall.


    Hello, everyone!

    I'm having this big problem, YouTube has been crashing constantly, it refuses to open now, and now I've discovered it won't let me uninstall it, whenever I push the uninstall button nothing happens, and it stays right where it is. I've tried doing the clearing
    persistent storage thing but I can't seem to find it anywhere in the settings of the New Xbox One Experience, I feel like I'm out of options, any help would be much appreciated.

    i'm on the latest update in the New Xbox One Experience preview if that helps any.

    Thank you In advance.

    :)
     
    N7Sentinel60, Oct 28, 2015
    #1
  2. Kurasume
    Kurasume Guest
    Crashes whenever i open it up

    nevermind... looks like i just had to uninstall it an reinstall.. lol
     
    Kurasume, Oct 28, 2015
    #2
  3. Kurasume
    Kurasume Guest
    Crashes whenever i open it up

    i downloaded it and everytime i try to open it up itll look like its about to start but then it will just close itself for no reason...
     
    Kurasume, Oct 29, 2015
    #3
  4. YouTube crashes whenever I open it, and it won't uninstall.

    It happening to me as well, it's casue of the preview programme and the new dashboard
     
    W33 SC00T3R LFC, Oct 29, 2015
    #4
  5. SToNeP2277
    SToNeP2277 Guest
    Same here & i think it had to do with the launch of youtube Red last night.
     
    SToNeP2277, Oct 29, 2015
    #5
  6. SToNeP2277
    SToNeP2277 Guest
    I'm in the New Xbox One Experience preview as well, i uninstalled it in hoping of a new update but nothing happened. so i reinstalled & the same thing kept on happening.
     
    SToNeP2277, Oct 29, 2015
    #6
  7. mgrover43
    mgrover43 Guest
    I'm having a similar problem. Mine goes in 2 stages. It started with youtube appearing to load, showing the menu and appearing to try to load my videos then went to black screen for a few moments and then the xbox turned off. It does that for a couple attempts
    then it switches to going to the youtube logo for a little bit before coming up with an error message that youtube is not available. It does that every time until I uninstall it and reinstall, then it starts the whole process all over again. I have done hard
    reset /cleared cache, cleared persistent storage,everything I could think of to try. Nothing works. Youtube works in the edge browser on the xbox, and on my phone and pc.

    I am also on the NXOE preview program. All of this started yesterday afternoon.
     
    mgrover43, Oct 29, 2015
    #7
  8. mgrover43
    mgrover43 Guest

    YouTube crashes whenever I open it, and it won't uninstall.

    Also I am unable to report the problem on the xbox. It just hangs on the loading screen.
     
    mgrover43, Oct 29, 2015
    #8
  9. SToNeP2277
    SToNeP2277 Guest
    Did you send out a complain on your xbox one preview program app?
     
    SToNeP2277, Oct 29, 2015
    #9
  10. Mister Beep
    Mister Beep Guest
    Hey everyone,

    Just wanted to give you all a heads up that the proper teams are aware of this issue and working to resolve. Since this issue is related to NXOE, please report the issue using the Feedback app and then visit our Preview
    Program forums to report the issue to the proper teams.

    Thanks!
     
    Mister Beep, Nov 1, 2018
    #10
  11. W33 SC00T3R LFC Win User

    YouTube crashes whenever I open it, and it won't uninstall.

    It happening to me as well, it's casue of the preview programme and the new dashboard
  12. SToNeP2277 Win User

    YouTube crashes whenever I open it, and it won't uninstall.

    Did you send out a complain on your xbox one preview program app?
  13. SToNeP2277 Win User

    YouTube crashes whenever I open it, and it won't uninstall.

    Same here & i think it had to do with the launch of youtube Red last night.
  14. mgrover43 Win User

    YouTube crashes whenever I open it, and it won't uninstall.

    I'm having a similar problem. Mine goes in 2 stages. It started with youtube appearing to load, showing the menu and appearing to try to load my videos then went to black screen for a few moments and then the xbox turned off. It does that for a couple attempts
    then it switches to going to the youtube logo for a little bit before coming up with an error message that youtube is not available. It does that every time until I uninstall it and reinstall, then it starts the whole process all over again. I have done hard
    reset /cleared cache, cleared persistent storage,everything I could think of to try. Nothing works. Youtube works in the edge browser on the xbox, and on my phone and pc.

    I am also on the NXOE preview program. All of this started yesterday afternoon.
  15. Mister Beep Win User

    YouTube crashes whenever I open it, and it won't uninstall.

    Hey everyone,

    Just wanted to give you all a heads up that the proper teams are aware of this issue and working to resolve. Since this issue is related to NXOE, please report the issue using the Feedback app and then visit our Preview
    Program forums to report the issue to the proper teams.

    Thanks!
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YouTube crashes whenever I open it, and it won't uninstall.

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