Youtube app problem

C9LordChinChin · Feb 12, 2019

So i've had this problem for a few days now. When i open my youtube application my screen goes black and after like 2 minutes, it says " Sorry, looks like our service isn't working right. To check Xbox Live services status go to support.xbox.com".

So after uninstalling and reinstalling multiple times, with xbox live services that are not down or having issues, my youtube application still dosen't work it keeps showing me the same message while all of my other games and apps work properly.

Could someone please help me fine a way to repair this?

:)

ForzaDrift Girl

Hi,

This is a known problem with youtube and the problem is at youtube until its fixed the best way is to use the youtube app on xbox

GIBBO1359

Have you tried quitting the app?

PRNC DAMD

Well at least I can rule out problems on my end seeing as other people are having problems.

Mine has been ok at the moment, have watched 2 videos so far.

Hopefully they can sort this out soon.

C9LordChinChin

I really didn't think of doing a soft reset. Thank you very much!

JhonSnow777

Hello

We sorry about you are experiencing this unwanted issue, some other users as you are having this crashing of an app.

Meanwhile this became fixed we recomend you to fully quit the game before open other games or apps, the following link will show you how.

https://support.xbox.com/en-US/xbox-one/apps/how-to-close-xbox-one-app-or-game

Another thing you can do is explained in the following link:

https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution

Let us know if these sugestions fix your issue, or if you need more assistance?

Youtube app problem