YouTube App not working with XBO wireless remote control

Discus and support YouTube App not working with XBO wireless remote control in XBoX Games and Apps to solve the problem; HI, since last updated on YouTube App the official XBO wireless remote control is not working to browse through the menus or videos inside the app.... Discussion in 'XBoX Games and Apps' started by PolluX CastoR, May 6, 2014.

  1. YouTube App not working with XBO wireless remote control


    HI, since last updated on YouTube App the official XBO wireless remote control is not working to browse through the menus or videos inside the app.

    It's very annoying to buy an accessory that can't work with a midia app. Nonetheless, it was working properly before the update.

    Please fix that ASAP.

    :)
     
    PolluX CastoR, May 6, 2014
    #1
  2. ray1204
    ray1204 Guest
    Xbox one remote YouTube

    Is it me or YouTube app is not compatible with the remote... I can not navigate on the youtube app at all..
     
    ray1204, May 6, 2014
    #2
  3. Noble 29
    Noble 29 Guest
    Xbox one remote YouTube

    The media remote is not currently compatible with every app. As stated on its official support page, not every 3rd party app currently supports it. It sounds like YouTube is one of them. You'll have to wait on an update to the YouTube app to support remote
    compatibility.

    Source: (http://support.xbox.com/en-US/xbox-one/accessories/xbox-one-media-remote-info)
     
    Noble 29, May 6, 2014
    #3
  4. Misses Joust
    Misses Joust Guest

    YouTube App not working with XBO wireless remote control

    Hi there PolluX! The Xbox One Media Remote is designed to work with most apps. However, some 3rd party apps are not fully compatible. I recommend you reach out to the app's creator/provider and let them know you'd like to see that implemented into the app's
    design.
     
    Misses Joust, May 7, 2014
    #4
  5. Misses Joust Win User

    YouTube App not working with XBO wireless remote control

    Hi there PolluX! The Xbox One Media Remote is designed to work with most apps. However, some 3rd party apps are not fully compatible. I recommend you reach out to the app's creator/provider and let them know you'd like to see that implemented into the app's
    design.
  6. CyberXenon75 Win User

    Xbox One Media Remote Support

    It's not just a lack of support for the Xbox One Media Remote. I have a Logitech Harmony Remote that works with the Xbox One and it also doesn't work with the YouTube App. The only device that seems to work with the YouTube app is the controller. It's a
    shame since the Xbox One Media Remote works really well in other apps like Twitch,Crackle and Machinama.
  7. Runulf Win User

    Media Remote no longer works with YouTube and Netflix apps after 11/15 console update

    I have the same problem, but in my case, it is the Logitech Harmony remote that cannot control either the Netflix or YouTube apps. Apparently, it is IR based remotes that don't work. Here is what I have found out:

    1. In may case, the problem applies to a Logitech Harmony Smart Control remote, but from forums, I have seen similar reports regarding other IR based remotes.

    2. So far, I have observed the problem on the YouTube and Netflix apps.

    3. Play, pause and directional buttons do not work.

    4. The Home button works so I can get to the Home screen from these apps using the remote.

    5. If I turn on the Xbox One controller, the remote appears to work as expected, but when the controller automatically turns itself off, the remote stops working.

    6. I have uninstalled both apps, restarted the Xbox and reinstalled the apps. The problem remains.

    There is another thread for general Netflix app problems after the update, but I have only observed the problem with the remote:

    forums.xbox.com/.../2072960.aspx
  8. SDKevin Win User

    YouTube App disables IR Remote commands

    I have the same exact issue. I just figured it was Youtube locked up. After reading your post I ran Youtube again and used the game controller rather than my Harmony Remote and it worked. I uninstalled and reinstalled that app at least 10 times. I never
    dreamed it could be related to the app not responding to the Remote! At least I can use Youtube now. I do not believe the app responds to Smartglass either.
  9. SDKevin Win User

    YouTube App disables IR Remote commands

    The remote works fine with all other apps on Xbox One. It navigates all other Xbox Functionality without any issues. Microsoft's own Smartglass will not control YouTube either.
Thema:

YouTube App not working with XBO wireless remote control

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