Youtube app not working on Xbox one X

DaveBrave · May 6, 2019

I have yet to see any solutions to this issues. My tv is updated. My avr is updated. My xbox x is updated and power cycled and ive done every step imaginable yet youtube still keeps glitching so frequently that content is unwatchable. Gray block screen,
purple and green lines, freezes and audio continues. How long and how many reddit complaints do you need to fix a widespread issue. Fix your device. I expect more for 500$

:)

Kelsoe256

I tried that did not work and I tried uninstalling YouTube and reinstalling the app and that did not work. This problem is happening on Xbox one x and Xbox series x!

DaveBrave

If it’s a known problem, how about MS informing its customers of the issue, so I don’t waste my time jumping through hoops trouble shooting it. As far as joining a program, I’m not an employee of MS and my time is valuable, so unless I’m being paid I’m not
interested.

Starseid

It's a known issue that will be addressed in a future update. Debugging software can be quite the process and takes time. More often than not, fixing one issue can cause problems elsewhere so it's up to the developers to make sure that all the kinks are
ironed out so we may receive a stable build rather than one that bricks the console entirely. You would like like to help with fixing these bugs faster, I suggest joining the Insider Program and actively test apps and features for other problems.

XBF Eladio M

Hey DaveBrave

Thank you so much for taking the time to post this on the Xbox Forums.

As stated above, it is a known issue with the app, and it is something that our engineers have been working with the developer in order to receive a fix. Reporting issues of a title to customers is the responsibility of the developer of the app or game.

Starseid suggested using the

Xbox Insider app, and it is something that I recommend as well, as being an Insider allows the opportunity to give us feedback on the latest Xbox One System updates, current apps, as well as features and games still in development on the both the Xbox One
console and Windows 10 PCs.

Getting the app is simple, just follow these steps:

Choose Search.
Enter insider, or Xbox Insider Hub in the box, then select
Xbox Insider Hub.
Select Get or Install.

Once you have the app installed you can easily
report an issue using this:

Press and hold the Xbox button.
On the What do you want to do? screen, choose Report a problem. This will open the Xbox Insider Hub app.

You can also add info about known problems :

Under Known issues, select the problem you're experiencing.
If you are able to show us the problem, select Include screenshot or
Include video capture checkbox.
Select +1 I have this problem.

Doing this helps our engineers gather as much info they can about this matter so that they can faster resolve this issue.

Additionally you might want to take a look at https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-x-youtube-glitch-fix/3a38e1e9-d68d-4ee1-bd63-a6ee36ca06ec created by "RivalAlaskaMusic", he provided a fix that seems to work temporarily as we await a resolution to this matter.

AuraWolf

Please try uninstalling the YouTube app from your Xbox & also try a hard reset before reinstalling the app.

I hope this helped.

Youtube app not working on Xbox one X