Youtube app for 360 keeps having "Unknown error"

Discus and support Youtube app for 360 keeps having "Unknown error" in XBoX Games and Apps to solve the problem; I tried deleting and reinstalling the app. No luck. Internet works fine on all my devices (incluing my 360), and YouTube is fine on other devices. It... Discussion in 'XBoX Games and Apps' started by ToweringInfern0, Oct 3, 2015.

  1. Youtube app for 360 keeps having "Unknown error"


    I tried deleting and reinstalling the app. No luck. Internet works fine on all my devices (incluing my 360), and YouTube is fine on other devices. It simply stopped working on 360. It won't even give me options on the guide so I can try signing out of my
    account. Help!

    :)
     
    ToweringInfern0, Oct 3, 2015
    #1
  2. JxCaR
    JxCaR Guest
    Help I keep getting error code

    I am also having this issue on one app.

    I've tried re-installing it and the error still has not gone away.
     
    JxCaR, Oct 3, 2015
    #2
  3. mrKrauklis
    mrKrauklis Guest
    YouTube app infinite blackscreen

    Try to redownload YouTube app[quote user="Allure Triggers"]I'm about to go crazy! Can anyone tell me why everytime I launch Youtube it crashes?! I
    have turned console off 11 times & it keeps crashing! Why is this app stiil horrible?


    [/quote] Try re downloading Your Youtube app if that does not work Try Speaking To the Xbox Community
     
    mrKrauklis, Oct 3, 2015
    #3
  4. Mister Maka
    Mister Maka Guest

    Youtube app for 360 keeps having "Unknown error"

    Hello ToweringInfern0!

    When you delete the app, be sure to also delete it's title update from your storage device. After both are deleted, clear the cache on the console with the steps on

    this page
    , then restart console.

    After you delete, clear cache, and restart please re-download the app and try using it again. Let us know of those steps help you regain access to the app. Cheers!
     
    Mister Maka, Oct 5, 2015
    #4
  5. Didn't do the trick. I deleted every file related to youtube(again), ceared the cache, and restarted the console. All other apps still work fine. My Xbox has simply started boycotting youtube.
     
    ToweringInfern0, Oct 6, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Hmmm. Do you possibly have a different profile on your console you can start the app with to see if there's any change? Just want to help narrow this down as much as possible. Thanks!
     
    Mister Maka, Oct 7, 2015
    #6
  7. Joekill95
    Joekill95 Guest
    Related: For the past couple of days the guide hasn't been working for me. I've already tried deleting everything YouTube related to no avail. I'd try clearing the cache, but having to redownload heaps of updates and considering clearing the cache rarely
    ever works, I'm not going to.

    Searching and pairing functions still work.
     
    Joekill95, Oct 10, 2015
    #7
  8. Youtube app for 360 keeps having "Unknown error"

    It's not just the guide. There are no videos available at all, even when you run a search (which does work, BTW, but then says "no videos are available" no matter what you search). Unfortunately my profile is the only one that I can use for Youtube.
     
    ToweringInfern0, Oct 11, 2015
    #8
  9. Glad to know I'm not the only one with this problem, when I try to access the app however I cant even get to youtube at all. I get a screen that says " sorry youtube isn't available right now, please try again later " they gave a link to report the problem
    to youtube it self but the link doesn't work. and I don't use my 360 at all really, only for Netflix and youtube, so I don't see what or how something would have got changed. I cleared the cache and even re downloaded the app to no avail, I'm thinking this
    may be a external problem with youtube it self but it seems like a few select people are only having the problem.
     
    Fateless Wolf, Oct 12, 2015
    #9
  10. Having the same problem. I tried making a new profile, and that seems to do the trick. Not really a "fix" .. but more of a troubleshooting step. Any ideas for this ??
     
    EvilerShark26, Mar 28, 2016
    #10
  11. Mister Maka
    Mister Maka Guest
    Heya EvilerShark26.

    So that we can best help please create a new thread detailing your issue, as this particular thread is from last year Youtube app for 360 keeps having "Unknown error" :) Thank you!
     
    Mister Maka, Nov 1, 2018
    #11
  12. Mister Maka Win User

    Youtube app for 360 keeps having "Unknown error"

    Heya EvilerShark26.

    So that we can best help please create a new thread detailing your issue, as this particular thread is from last year :) Thank you!
  13. EvilerShark26 Win User

    Youtube app for 360 keeps having "Unknown error"

    Having the same problem. I tried making a new profile, and that seems to do the trick. Not really a "fix" .. but more of a troubleshooting step. Any ideas for this ??
  14. Fateless Wolf Win User

    Youtube app for 360 keeps having "Unknown error"

    Glad to know I'm not the only one with this problem, when I try to access the app however I cant even get to youtube at all. I get a screen that says " sorry youtube isn't available right now, please try again later " they gave a link to report the problem
    to youtube it self but the link doesn't work. and I don't use my 360 at all really, only for Netflix and youtube, so I don't see what or how something would have got changed. I cleared the cache and even re downloaded the app to no avail, I'm thinking this
    may be a external problem with youtube it self but it seems like a few select people are only having the problem.
  15. Joekill95 Win User

    Youtube app for 360 keeps having "Unknown error"

    Related: For the past couple of days the guide hasn't been working for me. I've already tried deleting everything YouTube related to no avail. I'd try clearing the cache, but having to redownload heaps of updates and considering clearing the cache rarely
    ever works, I'm not going to.

    Searching and pairing functions still work.
  16. Mister Maka Win User

    Youtube app for 360 keeps having "Unknown error"

    Hello ToweringInfern0!

    When you delete the app, be sure to also delete it's title update from your storage device. After both are deleted, clear the cache on the console with the steps on

    this page
    , then restart console.

    After you delete, clear cache, and restart please re-download the app and try using it again. Let us know of those steps help you regain access to the app. Cheers!
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Youtube app for 360 keeps having "Unknown error"

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