"You're not connected to the internet" message on Xbox on Windows 10

Hello, I´m Jamie. an Independent Advisor and a Microsoft user like you.

Have you tried restarting your PC and Internet?

Thanks

Jamie

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with your internet connection. Take a look at this support article :

Xbox app server connectivity on Windows 10 is blocked What error messages or codes are you seeing? Let us know with a reply more information to determine how to best assist you.

Hi Lesgar,

Thanks for reaching out to us in the forums for this issue. As you're receiving a DNS error message, would this be on a Windows 10 PC or on an Xbox One console? Here are a couple of solutions based on the type of device you're using:

For Xbox One:

Xbox One Network Connection Error Solution

For Windows 10 PC/Xbox App:

Xbox app server connectivity on Windows 10 is blocked

Give the applicable troubleshooting a try and let us know the results.

I hope this helps out!

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble connecting to the internet for Xbox playing from a Windows 10 PC? Take a look at these helpful articles and try some of the steps within:

Xbox app server connectivity on Windows 10 is blocked. or perhaps
Xbox app NAT type on Windows 10 displays “Teredo is unable to qualify”.

Let us know with a reply how it goes!

Check and see if it says you're not connected to the Internet. If you're using the new windows launcher and it shows you're not connected to the Internet, but your Internet appears to be working, then it's probably a "bug" in the launcher. It can't verify if you're the owner of an account, because it isn't connected to the Internet. If that's the case, download the Windows 7/8 version of the launcher and try that. It worked for me.