Your Xbox Live storage is filling up. If you run out of space, delete some captures to upload ...

Hey there!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

Kindly try to perform the following troubleshooting steps:

Make sure capturing is enabled:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > Preferences > Capture & share.

Under Allow game captures, make sure that either Captures by me or Captures by me or games is selected.

Delete older clips:

The issue may be due to a lack of space in your cloud storage. You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones:

Press the Xbox button  to open the guide.

Go to Capture & share, and then select Recent captures > Show all.

Select On the Xbox network in the first drop-down box.

Select the clip you want to delete.

Press the A button , and then select Delete.

When you’ve maxed out your allotted storage capacity for game clip content, you’ll be notified with the message Delete some of your captures. To upload more, remove some captures from the Xbox network.

When you’ve reached 90% or more of your allotted storage capacity for game clip content, you’ll see a message in the Manage captures screen. Follow these steps to see if you’re near your allotted capacity:

Press the Xbox button  to open the guide.

Go to Capture & share > Recent captures > Show all.

If you’re near your allotted capacity for game clip content, you’ll see the message Your Xbox network storage is filling up. If you run out of space, delete some captures to upload more.

Reference link: https://support.xbox.com/en-SG/help/games-apps/....

"do captures save to the console’s internal storage regardless of whether or not they’re uploaded to the Xbox Network?"

All captures are initially stored on the console before they can be uploaded to the Xbox Network.

Only the captures you choose to be uploaded will be unless you choose automatic uploads in your Settings options.

Only uploaded captures (ie on the Xbox network) can be shared to your profile, clubs, etc.

There is a finite space for captures on the console so if space is all used up any further captures will overwrite the oldest captures.

Its possible to have a copy of a capture on the console as well as on the Xbox network but this limits your consoles storage for new captures. After uploading it's best to delete the console copy.

When I go to Upload Studio, and manage my clips, it pulls up a page that has my captures listed in rows, and on each row as I traverse down has the option "Upload to OneDrive" on the console, even when I'm not selecting multiple; so it should be there.
Where is it on the console that you're looking at and managing your captures? Can you try going to Upload Studio > Manage my Captures and see if the option is available there?

As for what you see on OneDrive, I just want to verify that you have enough cloud storage on OneDrive? At
the OneDrive site you should see how much free space total you have, and how much of that is available.

Lastly, one thing I would do, is go back through old captures you no longer want or need on your console and delete them. Clear them out of your console and Xbox Live storage. It is possible to fill up your Xbox Live cloud storage, which I've seen cause
some issues similar to this, I believe. I might be wrong, but I think total Xbox Live cloud storage (separate from OneDrive storage) is based on the number of titles you have on your account that you have launched. But please note that last part is conjecture
and was officially stated in documentation on Xbox.com that has been superseded by more recent information, but not detailing Xbox Live cloud storage space.

Have you changed consoles (eg upgraded to an Xbox One X) or your game capture settings to 4K SDR or HDR? If you selected 4K captures then you now need to manually upload them to Xbox Live. Only 1080p or 720p clips are automatically uploaded to Xbox Live
providing you still have space remaining.

If you want to check if you are near your storage limit on Xbox Live then open Recent Captures and select Show All. There will be a warning if you are near to the limit (not 100% if it displays at 90 or 95%). If you see the warning then select some of the
older clips you no longer want to keep and delete them to free up space on Xbox Live again.

Good luck!

Game DVR does not record a clip

Some games disable recording capability by default. You won't be able to make clips of these titles.

If you're still having trouble, try the following solutions.

Solution 1: Power cycle your console

Power cycling your console may clear up the issue. If it doesn't, try the next solution.

Solution 2: Make sure Game DVR is enabled

To make sure Game DVR is enabled on your Xbox One console:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Go to Preferences.
4. Under "Game DVR & streaming," make sure that Allow broadcasts and captures is checked.

Solution 3: Use both of the two previous solutions

The following procedure has also been known to resolve the issue:

1. Follow the steps in Solution 2, but UNCHECK Allow broadcasts and captures.
2. Follow the steps in Solution 1 to power cycle your console.
3. Follow the steps in Solution 2, and CHECK Allow broadcasts and captures.

Solution 4: Delete older clips

The issue may be related to a lack of space in your cloud storage. Try deleting some of your older clips to make space:

1. Press the Guide button.
2. Select Broadcast & capture, and then Capture.
3. Select Manage captures.
4. Select the first drop-down box, and then select On Xbox Live.
5. Select the clip you want to delete.
6. Select Delete, and then Yes to confirm.

Note When you have maxed out your allotted storage capacity for game clip content, you will be notified with the message Delete some of your captures. To upload more, remove some captures from Xbox Live.

When you have reached 90% or more of your allotted storage capacity for game clip content, you will see a message in the Manage captures screen for the profile that has reached this storage limit. Follow these steps to check to see if you
are near your allotted capacity:

1. Press the Guide button.
2. Select Broadcast & capture, and then Capture.
3. Select Manage captures.
4. If you are near your allotted capacity for game clip content, you will see the message Your Xbox Live storage is filling up. If you run out of space, delete some captures to upload more.