Your TV signal was lost...

I've been on the Xbox bandwagon since pretty much day one of the original Xbox, and I've been a member of Live since its inception, as well. I've played a lot of devil's advocate to my friends since the XB1 was released, finding ways to spin the shortcomings
of the system and OS into something more flattering than what I have to admit (finally) is the reality. They really did blow this. The OS appears to be designed around the idea: "Why would anyone ever NOT want to give a voice command to their system?" I say
this because trying to access all of your apps and content without voice is a test of patience that even I don't always pass. And now, one of the features I like best and have defended the most - live TV - is also failing. Please understand that I recognize
this problem for what it is - a first world one. I'm not weeping onto my keyboard, tearing my shirt, and putting ashes on my head or anything. But the TV app has worked so well before, and it is definitely frustrating to sit down and want to watch something,
only to have the "Your TV signal was lost" error pop up. It happened fairly infrequently up until this last week or so, when it started happening every other time I try to watch TV, and it's proving more difficult to get to work again every time. I've tried
all the troubleshooting tips there are short of going out to buy a replacement HDMI cable (I don't have spares just lying around), and nothing is working. I don't have a huge number of TV inputs, either, so it's not exactly convenient at this point to just
bypass the Xbox entirely. I have a Comcast/Xfinity Motorola cable box/DVR, and a Mitsubishi DLP TV. I am also a dashboard preview member, which is a possible source for the difficulties, I'm sure. Help, I guess, would be appreciated, but I'm otherwise just
kind of hanging my hat on the fact that the 360 is a whole lot better at the end of its lifecycle than it was at the start, so maybe that's what we're in for with this one.

:)

 

Your TV Signal Was Lost

well, i'm unplugging my cable box from my xbox one, since it never works anymore. when i got my xbox one, live tv worked most of the time and, if it didn't, it was easily resolved. now, through the last few updates, live tv works 5% of the time if i'm
lucky, with no way to resolve the error when it occurs. so the update effectively took away functionality from my xbox one, and i'm now unplugging something that's supposed to be a core feature of the system over PS4. way to go xbox/microsoft. cheers all
around on this one. good job.

 

Your TV Signal Was Lost

hey guys. been battling with this from launch day, but after the november update, this has become the norm when I try to watch TV.

Service: Comcast

Cable Box: Motorola RNG200N

I have scoured the forums and tried every workaround and fix i saw, and nothing has permanently solved this issue for me yet: deleted/redid my TV setup; power cycled xbox and cable box (which usually worked before); unplugged/plugged back in HDMI cable from
cable box to xbox (which worked once); looked through my TV and audio receiver settings for ARC settings (didn't find anyway); unplugged my xbox from HDMI 1 input on my tv and plugged it into HDMI 2 input.

I'm a little frustrated at the moment. Any help would be wonderful.

 

I've been encountering this error for almost 12 months. It's gotten to the point where my 2 year old now knows the phrase "tv broken" when we get the error. Nice. I even sent my x1 back into microsoft for "repairs" though I have no idea what they actually
tested and/or fixed. When I got it back, it still had the problem. I'm also a comcast subscriber.

There are two things I now do that seem to resolve it in the shortest amount of time: 1) quit the tv app and start it again (i.e. hit xbox button, press the little button with 3 lines with the tv app selected , and quit); 2) quit the tv app, power off my
cable box (motorola in this case), power the cable box back on, restart the tv app.

#1 can take 5-10 times to work. When #1 really doesn't seem to be happening, I revert to #2 which seems to work decently regularly. In fact, #2 seems to work so much better that I've now started with #2 as a matter of course when I hit this error.

I totally feel your frustration.

 

Just to note that my #1 no longer seems to work. #2 still does but is mighty inconvenient when your DVR happens to be recording and you can turn it off. What a frustrating device this has been.

 

This has been happening to me too for quite some time. Being able to run my cable box through my xb1 was convenient due to having a sound bar with an optical output and my tv not supporting optical. Running it through the xb1 it sounds great...when it's
working...which lately has proven to be very rare. Did you guys ever get it fixed? I've seen others complain about the same issue with no fixes.

 

Hey there xcwilzx!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!