Your screen is blank after you power on the console

Discus and support Your screen is blank after you power on the console in XBoX on Consoles to solve the problem; Xbox one works fine on tv (hisense) Brother borrows xboxone uses different tv (LG) Bring xboxone back to my house (hisense) Xbox screen is black... Discussion in 'XBoX on Consoles' started by AnabolicKyle, Nov 30, 2014.

  1. AnabolicKyle
    AnabolicKyle Guest

    Your screen is blank after you power on the console


    Xbox one works fine on tv (hisense)

    Brother borrows xboxone uses different tv (LG)

    Bring xboxone back to my house (hisense)

    Xbox screen is black

    Have tried

    Switching hdmi cords

    Using different ports

    Switching tvs

    Factory restoring tv

    Hard resetting xboxone

    Reset your display settings.

    ----If there’s a disc in the Xbox One console, eject it.

    ----On the console, press and hold the Xbox button for five seconds to turn off the console.

    ----Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console.

    Your screen is blank after you return to home

    ----Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds.

    ----Turn your console back on by pressing the Xbox button on the console or the Xbox button on your Xbox One wireless controller.

    The tv says “retrieving data” followed by “no signal”

    To be clear the xbox is working because I can turn it off by using the controller



    Basically exact same problem but this one is xbox 360

    http://forums.xbox.com/xbox_forums/xbox_support/f/7/t/1592663.aspx

    :)
     
    AnabolicKyle, Nov 30, 2014
    #1
  2. gds1972
    gds1972 Guest
    I'm beyond frustrated...

    Hi

    Can you please try following
    this support guide
    and attempt to power the console to low resolution mode by following the your screen is blank after you turn on the console section.
     
    gds1972, Nov 30, 2014
    #2
  3. kevin
    kevin Guest
    Blank TV or monitor - Solutions

    Does your TV screen or monitor remain blank or black after starting your Xbox 360 console?

    If your TV or monitor remains blank or black and the circle of lights surrounding the console’s power button flashes red, there might be a problem with the audio/vedio (A/V) cable. The cable might also be faulty.

    Solutions

    • You need to inspect the connection for the A/V or HDMI cable on your Xbox console.
    • You also have to check the connection for the A/V or HDMI cable on your television.
    After ensuring secured connections, if the problem exists, you should contact Xbox Support for a cable replacement.
     
    kevin, Nov 30, 2014
    #3
  4. Your screen is blank after you power on the console

    Do you have any other HDMI devices that display correctly?

    My question is...is it the TV because it doesn't sound like its the Xbox One if it works on another TV just fine.....You can also test this by setting up the xbox one on another TV.

    Try this:
    http://support.xbox.com/en-US/xbox-one/system/tv-or-monitor-screen-is-blank-while-connected


    The internet mentions something about a firmware update for the TV.....I'm not familiar to guide or make suggestions on those topics. (Searching Hisense TV Black screen problem)
     
    NewBlacksmurf, Dec 1, 2014
    #4
  5. AnabolicKyle
    AnabolicKyle Guest
    Here is the thing it used to work just fine then magically after 12 hours on another tv no more video. I also have my cable box hooked up which works fine.
     
    AnabolicKyle, Dec 6, 2014
    #5
  6. AnabolicKyle
    AnabolicKyle Guest
    Solution

    Resolved

    Get a new xbox

    Apparently know one from xbox knows so I returned my Xbox.
     
    AnabolicKyle, Dec 6, 2014
    #6
  7. My xboxone say i must aktualiesieren and after was the tv black and i hold 10 second the xboxone start .And now is the tv xboxone greenshot with the 3 point and the xboxone start not only the loaded greenshot ? Please help me
     
    Daniel Joe Angelone, Oct 27, 2015
    #7
  8. Mister Beep
    Mister Beep Guest

    Your screen is blank after you power on the console

    Hey JOEDragon1Angel!

    Sorry to hear about the issue! Since this is an older thread, please post a new thread detailing the issue you're experiencing. That way the community here can provide support tailored to you! Thanks! Your screen is blank after you power on the console :)
     
    Mister Beep, Oct 31, 2018
    #8
  9. Mister Beep Win User

    Your screen is blank after you power on the console

    Hey JOEDragon1Angel!

    Sorry to hear about the issue! Since this is an older thread, please post a new thread detailing the issue you're experiencing. That way the community here can provide support tailored to you! Thanks! :)
  10. AnabolicKyle Win User

    Your screen is blank after you power on the console

    Here is the thing it used to work just fine then magically after 12 hours on another tv no more video. I also have my cable box hooked up which works fine.
  11. NewBlacksmurf Win User

    Your screen is blank after you power on the console

    Do you have any other HDMI devices that display correctly?

    My question is...is it the TV because it doesn't sound like its the Xbox One if it works on another TV just fine.....You can also test this by setting up the xbox one on another TV.

    Try this:
    http://support.xbox.com/en-US/xbox-one/system/tv-or-monitor-screen-is-blank-while-connected


    The internet mentions something about a firmware update for the TV.....I'm not familiar to guide or make suggestions on those topics. (Searching Hisense TV Black screen problem)
  12. AnabolicKyle Win User

    Your screen is blank after you power on the console

    Solution

    Resolved

    Get a new xbox

    Apparently know one from xbox knows so I returned my Xbox.
  13. Daniel Joe Angelone Win User

    Your screen is blank after you power on the console

    My xboxone say i must aktualiesieren and after was the tv black and i hold 10 second the xboxone start .And now is the tv xboxone greenshot with the 3 point and the xboxone start not only the loaded greenshot ? Please help me
Thema:

Your screen is blank after you power on the console

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