"Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store

Discus and support "Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store in XBoX Games and Apps to solve the problem; I am trying to purchase Black Ops 2 on the Xbox store website, but when I try to check out is says "Your purchase cannot be completed. Please try... Discussion in 'XBoX Games and Apps' started by Sky3719, Apr 11, 2017.

  1. Sky3719
    Sky3719 Guest

    "Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store


    I am trying to purchase Black Ops 2 on the Xbox store website, but when I try to check out is says "Your purchase cannot be completed. Please try again." no matter what payment method I use, and I know for sure the payment methods I am using work.

    :)
     
    Sky3719, Apr 11, 2017
    #1
  2. MoveTheMouse
    MoveTheMouse Guest
    Left 4 Dead 2 download issue.

    Having the same problem. I recently bought Black Ops 1 again through the website and that worked. But cannot buy Left 4 Dead 2. Your purchase cannot be completed at this time. Please try again. Tried PayPal and Credit. Other purchases work through Xbox
    store just not L4D2.
     
    MoveTheMouse, Apr 11, 2017
    #2
  3. danloo7
    danloo7 Guest
    I NEED HELP!!!!!!!!!!!

    I can't buy black ops 2 and it says: Sorry your purchase cannot be completed. Please try again.

    What should i do? "Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store :((
     
    danloo7, Apr 11, 2017
    #3
  4. bowski477
    bowski477 Guest

    "Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store

    Are you using a child account? If so you will be unable to purchase content from the 360 marketplace unless you are on a 360 console.
     
    bowski477, Apr 12, 2017
    #4
  5. MoveTheMouse Win User

    Left 4 Dead 2 download issue.

    Having the same problem. I recently bought Black Ops 1 again through the website and that worked. But cannot buy Left 4 Dead 2. Your purchase cannot be completed at this time. Please try again. Tried PayPal and Credit. Other purchases work through Xbox
    store just not L4D2.
  6. bowski477 Win User

    "Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store

    Are you using a child account? If so you will be unable to purchase content from the 360 marketplace unless you are on a 360 console.
  7. JediJonesy7707 Win User

    Someone Please Help.

    Xbox Support are saying it's due to a Purchase and Content Usage issue that's ongoing.

    I am trying to buy Black Ops 2 also and keep getting this message...

    Sorry

    Your purchase cannot be completed at this time.
  8. GhostRaccoon1 Win User

    Your purchase cannot be completed at this time.please try again.

    Hi, have not been able to buy black ops 2, shows cannot be completed. Help
  9. XBF Leo G Win User

    Buying Black ops 2 on Xbox one store.

    Hello TexturalMango64,

    Thank you for posting on the Xbox forums. We understand that you are trying to purchase Call of Duty: Black Ops 2, but the store is not showing your payment instrument due to a region issue. We recommend

    checking your payment instruments through the Microsoft website
    . You should complete this through a different device like a cell phone or tablet. Do your payment instruments appear on your account? Also, you can try

    completing the purchase for the game
    through the Microsoft store website. Does an error message or error code appear when you try to buy the item on the website? Be sure to let us know the results!
Thema:

"Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store

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