"Your purchase cannot be completed at this time. Please try again."

Discus and support "Your purchase cannot be completed at this time. Please try again." in XBoX on Consoles to solve the problem; Hello, I've been trying to get black ops 2 with my card and it's been giving me this message. What gives? 750f8c82-6f80-4524-adba-6874544f7056 Discussion in 'XBoX on Consoles' started by JotiKalola, Apr 14, 2017.

  1. JotiKalola
    JotiKalola Guest

    "Your purchase cannot be completed at this time. Please try again."


    Hello, I've been trying to get black ops 2 with my card and it's been giving me this message. What gives?

    :)
     
    JotiKalola, Apr 14, 2017
    #1
  2. Scodoagain
    Scodoagain Guest
    Backward Compatibility

    Im constantly getting "Sorry your purchase cannot be completed at this time. Please try again" whenever I try to buy any Backward Compatibility game. how do I resolve this?
     
    Scodoagain, Apr 14, 2017
    #2
  3. onyxishere
    onyxishere Guest
    "Your purchase cannot be completed at this time. Please try again."

    It may be due to an IP issue (because you're trying to purchase something from Canada while you're in another country). If you have a friend or family at home who has access to the console, have them add the item for you.
     
    onyxishere, Apr 14, 2017
    #3
  4. Miss Ermine Win User

    Your purchase cannot be completed at this time. Please try again.

    Aaah, so you're in a different region than the account or card? I'm afraid that'll do it, yeah. Here's what you could do: if your account is set to Spain and you are in Spain, you could try purchasing MSP through a retailer and make the purchase that way.
    You'll just want to make sure you have your account set to the right region, or there could be other purchasing/downloading issues.

    Here's info on doing that:
    Change the Region of your Xbox LIVE Account
  5. UnklBuk Win User

    Your purchase cannot be completed at this time. Please try again.

    Tried a couple of different cards, same problem. I think it's my IP being in Spain, although I have a US military address associated with my card. Kind of sucks that those in the military overseas can't download due to restriction in place based on the
    IP address.
  6. gordodeyaPR Win User

    Your purchase cannot be completed at this time. Please try again.

    i cant buy Fallout 3 dlc

    Your purchase cannot be completed at this time. Please try again.
    fix the problem
  7. II M0Z II Win User

    Your purchase cannot be completed at this time. Please try again.

    Try deleting the game from your hard drive and any non essential saves (if any) and download the game again

    You could also try deleting any dlc as this has caused a couple of issues in the past, the content can be reinstalled when your game is up and running by viewing your purchase history.

    Finally try the old favourite of clearing you cache as below:

    support.xbox.com/.../clear-system-cache
  8. Mark Sherwood Win User

    Your purchase cannot be completed at this time. Please try again.

    Could you all please go ahead and follow
    THIS
    guide (clearing your cache) and then seeing if the problem has resolved. If that helps, then great! If not, please create your own threads and detail your problems in there. Users are encouraged to create their own threads, so that the focus of support
    can be directed at the threads author.



    @WizZz27 could you also please try the above steps and let me know (In this thread) whether that has resolved the problem?



    Many thanks,

    Cloud
Thema:

"Your purchase cannot be completed at this time. Please try again."

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