Your purchase cannot be completed at this time.please try again.

Hi, have not been able to buy black ops 2, shows cannot be completed. Help

Hey there!

I can see from your
Xbox.com profile that you were able to play Black Ops II over the weekend. Are you still experiencing issues purchasing the game or are you good to go?

Let us know!

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troubleshooting.

hi i have this message when i try to download free games on gold subscription:

your purchase cannot be completed at this time.please try again

Aaah, so you're in a different region than the account or card? I'm afraid that'll do it, yeah. Here's what you could do: if your account is set to Spain and you are in Spain, you could try purchasing MSP through a retailer and make the purchase that way.
You'll just want to make sure you have your account set to the right region, or there could be other purchasing/downloading issues.

Here's info on doing that:
Change the Region of your Xbox LIVE Account

Tried a couple of different cards, same problem. I think it's my IP being in Spain, although I have a US military address associated with my card. Kind of sucks that those in the military overseas can't download due to restriction in place based on the
IP address.