Your organization's policies prevent you from changing your primary alias.

Discus and support Your organization's policies prevent you from changing your primary alias. in XBoX Accessibility to solve the problem; Hi! I am currently trying to change the main "Account Alias" for my Microsoft/Xbox account. The original email I had used was an Xbox Live Family... Discussion in 'XBoX Accessibility' started by lunatall, Nov 8, 2021.

  1. lunatall
    lunatall Guest

    Your organization's policies prevent you from changing your primary alias.


    Hi! I am currently trying to change the main "Account Alias" for my Microsoft/Xbox account. The original email I had used was an Xbox Live Family account email. However, that was a very long time ago, and the whole "xbox live family" isn't really a thing anymore. I want to change the main alias to a different email, however it says "Your organization's policies prevent you from changing your primary alias." Does anyone know how I can fix this?

    :)
     
    lunatall, Nov 8, 2021
    #1
  2. ShootingApple94 Win User

    Old xboxlivefamily.com email

    It says "Your organization's policies prevent you from changing your primary alias.
  3. Brecan04 Win User

    Your organization's policies prevent you from changing your primary alias.

    Since it is an old family account, I believe it is an account with the @xboxlivefamily.com domain, which has been causing this issue.

    If that is the case, your only option would be to try with support and see if they can manually change it because as far as I can remember there was not a fix for this.

    https://beta.support.xbox.com/contact-us
    I tried but it says Phone calls and chats aren't available for this issue. But ill keep trying thank you
  4. JosefLBohorquez Win User

    Your organization's policies prevent you from changing your primary alias.

    Wishing you the best of lucks Wyatt!

    Feel free to share the resolution when possible
  5. 405308f4-ff44-40d9-a Win User

    Your organization's policies prevent you from changing your primary alias.

    Yeah just wait for support
  6. MRallamagoosa Win User

    Your organization's policies prevent you from changing your primary alias.

    Since it is an old family account, I believe it is an account with the @xboxlivefamily.com domain, which has been causing this issue.

    If that is the case, your only option would be to try with support and see if they can manually change it because as far as I can remember there was not a fix for this.

    https://beta.support.xbox.com/contact-us
Thema:

Your organization's policies prevent you from changing your primary alias.

Loading...

  1. Your organization's policies prevent you from changing your primary alias. - Similar Threads - organization's policies prevent

  2. xBox account from organizer to member?

    in XBoX Accessibility
    xBox account from organizer to member?: How can I change my son's xBox account that's under my personal email as an adult to a proper child account so that I can access his account under the family safety app and instill healthy use and...

  3. Setting Screen Time Limits on Organizer Profile

    in XBoX Accessibility
    Setting Screen Time Limits on Organizer Profile: I set up the Xbox incorrectly and my child (14) has to login as me (the adult/organizer). How can I either set a screen time on the organizer login or move him to another account without losing...

  4. why does my pc game pass say im content restricted even though im the owner and organizer...

    in XBoX Accessibility
    why does my pc game pass say im content restricted even though im the owner and organizer...: ive tried the family settings app and my phone and every possible avenue to fix this pls help 1e9c0f59-7a94-45f9-9dbf-26377d3101ef

  5. How do I get rid of someone who is an organizer in my family that shouldn't even be there?

    in XBoX Accessibility
    How do I get rid of someone who is an organizer in my family that shouldn't even be there?: My little brother is set up as the family organizer despite me never even setting up a family, and with me having set up every Xbox I've ever owned. I think he might've done this a long time ago...

  6. Family exists but organizer's account seems to be deleted

    in XBoX Accessibility
    Family exists but organizer's account seems to be deleted: I found out about this when minecraft wouldn't allow online access after migration. It seems I'm in a family, so I asked my organizer to remove me. We went through all of his ms account, none show...

  7. Can't remove family member though I am the Family Organizer

    in XBoX Accessibility
    Can't remove family member though I am the Family Organizer: Hi Team, I am an (adult) family group organizer and need to remove a member of the group. Yet, I am getting the following message when trying to remove a family member: You can't remove xxx from...

  8. How do i limit my screen time as an organizer on xbox

    in XBoX Accessibility
    How do i limit my screen time as an organizer on xbox: I am a family organizer but i want help limit my own game time on xbox to help brtter manage my time. But i cant manage my own time a19f5b7b-8947-4dfb-aadd-b303fb5feaba

  9. xbox app says i need permission from a parent but im a family organizer

    in XBoX Accessibility
    xbox app says i need permission from a parent but im a family organizer: i have tried removing myself but that didnt work [img] b0d42df5-ca6f-4095-a3ed-bfc35521c5c4

  10. How can we see an Activity Report for the FAMILY ORGANIZER role of the XBox Family?

    in XBoX Accessibility
    How can we see an Activity Report for the FAMILY ORGANIZER role of the XBox Family?: How can we see an Activity Report for the FAMILY ORGANIZER role of the XBox Family? My kids use my profile for certain games and I want to see the activity as I’m the organizer...