Your order is being processed

Hi Eddie! My name is Darhlene and I’m here to assist you.

To better assist you, can you please provide more information about your concerns?

Kind Regards,
Darhlene

You can always check your order status
https://account.microsoft.com/billing/orders. Lots of preorders are being updated as we speak. Mine just changed from pre-ordered to shipped with tracking information. No emails were sent. I believe if your account is charged then your pre-order is most
likely being processed.

Have you checked your "preorders" aswell as "orders" to see if it's in there? ...



Being you ordered at the weekend it's probably just a case of them not processing it untill Monday morning but if you it hasn't gone into your "orders" by then I would give them a call.

Game will still take orders, they were only going to cancel orders if the funds were not available at time of processing the order early, that's what the email said that I got sent last week. Order is being processed now.

According to the service centre the order is still being processed.