"Your network is good, but Xbox Live isn't"

Discus and support "Your network is good, but Xbox Live isn't" in XBoX on Consoles to solve the problem; I've been unable to test my network or multiplayer connection since I first set up my xbox one on Sunday (4 evenings ago). I have "moderate" NAT type,... Discussion in 'XBoX on Consoles' started by Jeff3F, Nov 12, 2014.

  1. Jeff3F
    Jeff3F Guest

    "Your network is good, but Xbox Live isn't"


    I've been unable to test my network or multiplayer connection since I first set up my xbox one on Sunday (4 evenings ago). I have "moderate" NAT type, which was what I always had with xbox 360 despite having a UPnP enabled on my router. They say it's their
    fault, but my past experience with xbox live was better, meaning they didn't let outages stretch for days at a time for the most part. so I'm a bit suspicious that even though the xbox says it's a Live issue, perhaps my network is still not working properly.
    I'd like some confirmation that things are okay. I also plan to have my xbox 360 in use, and I hope that that won't cause UPnP or port forwarding conflicts. a first step would be a functional network test though.

    :)
     
    Jeff3F, Nov 12, 2014
    #1
  2. "Your network is good, but Xbox Live isn't" message

    nat is open i cannot get into online games and it says my connection is good but xbox live isn't. is this on my end because the service alert says that destiny is having issues not every title i own.
     
    a David Blaine, Nov 12, 2014
    #2
  3. "Your network is good, but Xbox Live isn't" message

    Hey everyone!

    If you are continuing to experience the "Your network is good, but Xbox Live isn't" message, please try the following steps:

    • From the Home screen, press both right and left triggers while also pressing the Y button.
    • After releasing the buttons above, press and hold the power button on your Xbox One console for 10 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then plug in your console.
    • Power on your console and press the Menu button.
    • Select Settings and then select Network.
    • Under Troubleshooting, select Test Network Connection.
    • Check to see if you are continuing to see the error message.
    Give the steps above a try and let us know if you are receiving the same message. Thanks!
     
    Mister Quimby, Nov 12, 2014
    #3
  4. Wizard231
    Wizard231 Guest

    "Your network is good, but Xbox Live isn't"

    It is honestly like watching a bunch of monkeys try to procreate with a football.
     
    Wizard231, Nov 12, 2014
    #4
  5. JimboXBilly
    JimboXBilly Guest
    I ahaving same issue. It stated yesterday 11/11/14 n still is not resolves

    How do I get this fixed?
     
    JimboXBilly, Nov 12, 2014
    #5
  6. ive had this trouble since Monday - since the update i think.
     
    Ewok Templar v1, Nov 13, 2014
    #6
  7. Hey, guys! I'm very sorry to see that you are getting this error message for so long! To try to get rid of this, please try the following steps:

    • Press both triggers and Y button at the same time
    • If the above doesn’t work, please perform a
      power cycle
    Post back your results! We'll start from there. We appreciate your patience and assistance while we narrow down this issue! "Your network is good, but Xbox Live isn't" :)
     
    Misses Quinzel, Nov 13, 2014
    #7
  8. Wizard231
    Wizard231 Guest

    "Your network is good, but Xbox Live isn't"

    Isn't it amazing how well the servers work when it's for an XBL Gold or whatever purchase?
     
    Wizard231, Nov 13, 2014
    #8
  9. Hey there, Wizard! Your issue is slightly different. If you would like assistance with your issue, please post up a bump in
    your thread here. Be as descriptive as possible so that the community can get you the help you're looking for. "Your network is good, but Xbox Live isn't" :)
     
    Misses Quinzel, Nov 13, 2014
    #9
  10. XGN Baalin
    XGN Baalin Guest
    Is this still a problem? I am still getting the same message here.
     
    XGN Baalin, Nov 18, 2014
    #10
  11. zach2288
    zach2288 Guest
    I've been getting the same error as well... started about a week ago from what I've noticed. Very annoying getting disconnected from parties and multiplayer every 20 minutes... I've tried the power cycle, restarting router, even removing wifi from my xb1
    and still the same result every time... what gives? NHL15 has become unplayable online because I get disconnected in the middle of every game due to that happening (separate issue from EA servers i assume given the error about xbl not being good).
     
    zach2288, Nov 19, 2014
    #11
  12. Dakrkplayer2
    Dakrkplayer2 Guest
    I believed it related the aluzse server problumes lately. So it not just XB1. But PC services that used that server.
     
    Dakrkplayer2, Nov 19, 2014
    #12
  13. GrfxGawd
    GrfxGawd Guest

    "Your network is good, but Xbox Live isn't"

    Ever since LIVE went Live, I've
    never had this sort of connectivity issue. And the real kick of it is, it basically turns your Xbox ONE into a power sucking brick.
    You can't even get it to load settings, it times out. Current maint is affecting only GTA and some other game? Nope, it's taken down Destiney, Hulu, Netflix, SETUP - machine is all but useless.

    12 year member, second wave LIVE beta tester - Unless things change a lot in the near future,
    this will be my last Xbox.

    It's not a Next Generation Console, so far it's been a Bill of Goods...
     
    GrfxGawd, Nov 19, 2014
    #13
  14. I have been trying to play the new Monopoly game on Xbox one online but it keeps saying i lost Xbox Live connectivity and try again later but when i check the settings i am connected. This is getting very annoying. I bought the game to play online, not with
    AI. We should get a few free months for this.
     
    Annihilator1979, Nov 20, 2014
    #14
  15. GrfxGawd
    GrfxGawd Guest
    Annihilator1979, about the last time Xbox "gave" customers compensation for interruption was inside the first two years the LIVE service was started. After that, their pants were large enough that mere token and vague acknowledgement were lavish
    extravagance showered upon the undeserving and irksome - how to voice it, so loathsome -
    customer.

    My advice is to not hold your breath in anticipation for jack-diddly, unless brain-death through oxygen deprivation is your thing.

    Note, every single night this week so far some part of Live has been down. Supposedly ONLY specific and limited parts were affected, yet feedback and my personal experience is not only was Live unusable, but rendered any game or apps I used unserviceable and
    I lost hours of gameplay and hard earned rare and valuable in-game items that can't be replaced because of service interruptions. Do they care? Maybe. Will they do anything? Expect a sprinkle of letters that will form a short front of words, possible we might
    even see a paragraph or two, but no significant reciprocation is expected.
     
    GrfxGawd, Nov 21, 2014
    #15
Thema:

"Your network is good, but Xbox Live isn't"

Loading...
  1. "Your network is good, but Xbox Live isn't" - Similar Threads - network Live isn't

  2. Microsoft disabled LAN play for our own home network, both parties need an Xbox Live Gold...

    in XBoX Rewards & Social
    Microsoft disabled LAN play for our own home network, both parties need an Xbox Live Gold...: For years we have played on 2 xboxes, 1 of us hosts and the other one joins. We are on the same network in the same house. As of April 3rd, 2025 Microsoft decided they weren't making enough money...
  3. High Latency to Xbox Live (Routing Issue on Microsoft’s Network)

    in XBoX on Windows
    High Latency to Xbox Live (Routing Issue on Microsoft’s Network): Issue: I am experiencing consistently high latency (193-341ms) to Xbox Live servers, even though my internet connection is otherwise stable. This is making multiplayer gaming unplayable due to lag...
  4. Why is Xbox Live network not working?

    in XBoX on Windows
    Why is Xbox Live network not working?: I have been playing the Witcher 2 lately and when I try to connect the emulator to the internet it gives me a connection error even though my Xbox is connected to the internet. Is there a fix for...
  5. Xbox 360 network and live pro

    in XBoX on Consoles
    Xbox 360 network and live pro: Hi! Dear helping hands, I’m having an issue accessing my Xbox live account referring to (Mod Removed) Console number: (Mod Removed) ✓ We tried many solutions we have found on the net. ✓...
  6. Can't connect to Xbox live party's just says connecting(network address translation issues...

    in XBoX Rewards & Social
    Can't connect to Xbox live party's just says connecting(network address translation issues...: So I'm here to shed some light of the situation at the very least as Microsoft don't bother looking into the issue as it isn't really their issue to deal with nonetheless. Possible causes: ISP...
  7. Mtu problem conecting on xbox one in xbox 360 live. One networks works well even in cloud...

    in XBoX on Consoles
    Mtu problem conecting on xbox one in xbox 360 live. One networks works well even in cloud...: . One networks works well even in cloud playing but 360 live wound find conection. So why Ones live work well and 360 live haven't. Nothing in settins and hardware haven't chance since plast...
  8. I can’t connect to the Xbox live I’m connected to the network and WiFi

    in XBoX on Consoles
    I can’t connect to the Xbox live I’m connected to the network and WiFi: I cannot connect to Xbox live but I’m already connected to the network and WiFi. 12f120df-9d35-450a-a99f-29051da76e10
  9. CoD MW2 for 360 won’t connect to live on my Xbox series x. My network is fine but all my bc...

    in XBoX on Consoles
    CoD MW2 for 360 won’t connect to live on my Xbox series x. My network is fine but all my bc...: It won’t work and is very annoying 795ca365-c26c-4b57-8890-8c9bde20a57d
  10. "Your network is good, but Xbox Live isn't" message

    in XBoX on Consoles
    "Your network is good, but Xbox Live isn't" message: Same problem here. Was working fine yesterday, but now I'm getting this message. 8384e289-c4b0-4c33-a4eb-b65bdd40df38