Your Microsoft Store account is different from your Xbox account.

Discus and support Your Microsoft Store account is different from your Xbox account. in XBoX Accessibility to solve the problem; When loading the Xbox app on my PC I get the message "Your Microsoft Store account is different from your xbox account" I select 'Click here to review... Discussion in 'XBoX Accessibility' started by Alex_Mc16, Nov 14, 2021.

  1. Alex_Mc16
    Alex_Mc16 Guest

    Your Microsoft Store account is different from your Xbox account.


    When loading the Xbox app on my PC I get the message "Your Microsoft Store account is different from your xbox account" I select 'Click here to review them' then set the correct account to the store account however the message will appear again within 10 minutes and doesn't appear to permanently change. Any ideas how I can change this to stay with one account?

    :)
     
    Alex_Mc16, Nov 14, 2021
    #1
  2. SammyVS Win User

    Your Microsoft Store account is different from your Xbox account.

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    These steps can help you, give it a try.
    Check for updates on Windows Update, update everything including optional/additional updates.
    1. Logout from Xbox app and Microsoft Store app
    2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
    3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
    4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
    5. Restart your PC, log into the Microsoft Store and Xbox app and see if this solves the problem.
  3. raitox Win User

    Your Microsoft store account is different than your Xbox account

    I am still having this issue as of July 2021: rapidly flashing login modal appearing and disappearing, the error message "Your Microsoft Store account is different from your Xbox account" appearing on every load of the Xbox app.

    Launching the Xbox Console Companion (XCC) and minimizing it fixes the issue with the Xbox app. Meanwhile, the XCC app is aggressively messaging that it is EOL and we should be using the Xbox app. And yet, they seem inextricably linked. So which is it, Microsoft?
  4. ArnSmif Win User

    Your Microsoft store account is different than your Xbox account

    I am experiencing the exact same issue. Did you have any success resolving this issue?
  5. DesertWolf36 Win User

    Your Microsoft store account is different than your Xbox account

    Yes, any time I click on something while in the app, a pop-up will happen and quickly close a number of times in a row. It seems like the popup happens whenever it is loading something in the app? Not sure.
  6. Mucky38 Win User

    Your Microsoft store account is different than your Xbox account

    I had this issue after changing the email address for my Microsoft account. I could get into everything else, for some reason, but not Minecraft.

    Opening the Xbox Console Companion app is the only thing that fixed it.
Thema:

Your Microsoft Store account is different from your Xbox account.

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