Your account needs updating to make a deposit

I am having trouble getting my Xbox Live rewards credits deposited into my Microsoft account. The Xbox Live Rewards page said I needed to update my billing information on my Microsoft commerce account in order to deposit my credits. All my billing information
is correct and I still keep getting this message with a link to my billing page. I am wondering how this problem can be fixed and appreciate any help on this matter. Thank you.

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Your account needs updating to make a deposit!

All by billing info is up to date. I have an Argentina Profile which I used when I worked there for a month and maybe this is causing the problem. Is there a way to delete the AR account as I don't need it now and am in the UK permanently

Error showing

Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here."

 

Your account needs updating to make a deposit!

Hi Hammtsigpi. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

 

Hello Niit3mar3,

After reviewing your account, it appears that you are currently being affected by an internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. We have escalated this issue to another team to resolve,
but have not yet received an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.