"Your account needs updating to make a deposit!"

i have had this issue for a while, i keep getting the message "Your account needs updating to make a deposit!"

but i cannot find the issue.

:)

 

Your account needs updating to make a deposit

Hello Niit3mar3,

After reviewing your account, it appears that you are currently being affected by an internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. We have escalated this issue to another team to resolve,
but have not yet received an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

 

Your account needs updating to make a deposit!

All by billing info is up to date. I have an Argentina Profile which I used when I worked there for a month and maybe this is causing the problem. Is there a way to delete the AR account as I don't need it now and am in the UK permanently

Error showing

Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here."

 

Hello Dangerz v,

Your deposit is being prevented due to a mismatch between your Rewards Account region and your Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change
your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency. In your case, since your Rewards Account was registered in the US region,
we cannot complete a deposit of USD into your Great Britain Microsoft Account, which only accepts GBP.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
, wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.