Your account needs an update to make a deposit. help please

Your account needs an update to make a deposit. i have 10.000 xbox live rewards credits and I can not deposit HELP PLEASE

:)

 

help please

It is necessary to update your account to make a deposit!

Confirm your account information so that we can make the deposit.

HELP PLEASE

 

HELP PLEASE XBOX

Confirm your account information so that we can make the deposit. help

 

Hello AKIUS,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.