“Your account is unable to make this purchase on Xbox.com”

Discus and support “Your account is unable to make this purchase on Xbox.com” in XBoX Games and Apps to solve the problem; Hello. I was trying to take advantage of the games woth gold april and wanted to download Star Wars battlefront 2 (2005). But every rtime i try, it... Discussion in 'XBoX Games and Apps' started by StarNewt6967269, Apr 5, 2019.

  1. “Your account is unable to make this purchase on Xbox.com”


    Hello. I was trying to take advantage of the games woth gold april and wanted to download Star Wars battlefront 2 (2005). But every rtime i try, it comes up with: You are unable to make this type of purchase on Xbox.com. Please complete the transaction from
    your Xbox.

    Please help!

    :)
     
    StarNewt6967269, Apr 5, 2019
    #1
  2. PalmettoBling Win User

    “Your account is unable to make this purchase on Xbox.com”

    This can be a result of either your account being restricted due to your age, or Microsoft Account family settings.

    It might also be an issue if you do not have a credit card or payment method associated with your account. When it comes to the Xbox 360 storefront (which includes the Xbox originals), they require that a purchase method be associated with the account even
    for free titles. The Xbox One storefront does not have that same requirement.

    If it's the latter, then you can add a payment method to your account at your
    Microsoft Account profile page
    under Payments & Billing.
  3. blueamcat Win User

    “Your account is unable to make this purchase on Xbox.com”

    Hey there! Do you have a child or an adult account?
  4. XBF Amber M Win User

    “Your account is unable to make this purchase on Xbox.com”

    Hi Newt,

    Thanks for letting us know that you've got the issue resolved and are working with your dad to temporarily change your restrictions to get the game. Since there is no further resolution and in an effort to minimize repetitive answers we will be locking
    this thread, but if you have any further questions or concerns feel free to come back to the Xbox forums.

    Thanks again and have a great day!
  5. StarNewt6967269 Win User

    “Your account is unable to make this purchase on Xbox.com”

    Ah. My dad has restrictions set, (however, they tend to have unintending side effects)

    I’ll ask him to temporarily change it. Thanks!
  6. NiteHawkS1 Win User

    Borderlands is Free, but I can't download it

    Sorry Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
Thema:

“Your account is unable to make this purchase on Xbox.com”

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