You parent's Microsoft account isn't valid.

Discus and support You parent's Microsoft account isn't valid. in XBoX on Consoles to solve the problem; My son is trying to sign into Call of Duty Black Ops II with his Xbox Live Gold account. This is the error message he gets: [img] My account is the... Discussion in 'XBoX on Consoles' started by sonnys4v4ge, Apr 15, 2017.

  1. sonnys4v4ge
    sonnys4v4ge Guest

    You parent's Microsoft account isn't valid.


    My son is trying to sign into Call of Duty Black Ops II with his Xbox Live Gold account. This is the error message he gets:

    You parent's Microsoft account isn't valid. [​IMG]

    My account is the parent account, and it is certainly valid. I spent around an hour on the phone with technician yesterday. She said she was going to research the issue and call me back. She never did. I was on with another technician today named Chris.
    The call was disconnected, and he never called me back.

    :)
     
    sonnys4v4ge, Apr 15, 2017
    #1
  2. Wack Jeeks
    Wack Jeeks Guest
    Your parent's account isn't valid

    so I go to play my Black ops 2 game on my Xbox One when it doesn't sign me onto my Xbox live like usual. I go to sign in manually and it says that my parent's Microsoft account isn't valid and that they should choose a different account to manage mine. It
    still gives me the option to play offline but I have no clue why it won't let me use my Xbox Live. It's not happening anywhere else on my Xbox as far as I'm aware.

    Any suggestions?
     
    Wack Jeeks, Apr 15, 2017
    #2
  3. Mister Cizl
    Mister Cizl Guest
    Your parent's account isn't valid

    Hey Wack Jeeks! Child accounts need parent's permission for certain games and features. Have your parent try the steps here and
    see if they help resolve your issue. If you continue to have this issue, contact support

    here    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Mister Cizl, Apr 15, 2017
    #3
  4. sonnys4v4ge
    sonnys4v4ge Guest

    You parent's Microsoft account isn't valid.

    I worked with a tech named Andrea this morning. He believes that some aspect of my account is in an unverified status, but we got disconnected before troubleshooting that issue. The ticket ID is: SRX1382355738ID
     
    sonnys4v4ge, Apr 15, 2017
    #4
  5. sonnys4v4ge Win User

    You parent's Microsoft account isn't valid.

    I worked with a tech named Andrea this morning. He believes that some aspect of my account is in an unverified status, but we got disconnected before troubleshooting that issue. The ticket ID is: SRX1382355738ID
  6. Mister Maka Win User

    Microsoft parents account isn't valid

    Hey there Di3go GM.

    Sorry to hear about the trouble adding a parent account to your child account. To check, was the parent account recently created? If it's under 30 days old you may need to wait a bit. If not, let's get you in contact with
    Phone/Chat support to better help out with the connected parent account.
  7. SFC Scout Win User

    XBL Sign-Up Currently Unavailable. Please Try Again Later?

    Here's the exact message, "Your parent's Microsoft account isn't valid. Your parent needs to choose a different account to manage your Xbox profile." It gives me 2 options, "Change Parent Microsoft Account" or "Play offline".
  8. Mister Cizl Win User

    Your parent's account isn't valid

    Hey Wack Jeeks! Child accounts need parent's permission for certain games and features. Have your parent try the steps here and
    see if they help resolve your issue. If you continue to have this issue, contact support

    here    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  9. IronMan22187 Win User

    Parent Microsoft Account Not Valid

    I

    Accidentally
    Reported THIS
Thema:

You parent's Microsoft account isn't valid.

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