You need to update to use your console , but something went wrong

Discus and support You need to update to use your console , but something went wrong in XBoX on Consoles to solve the problem; Hi Guys, This is the error message I get at about 17% of update - You need to update to use your console , but something went wrong, for help visit... Discussion in 'XBoX on Consoles' started by TwiningList9827, Dec 22, 2016.

  1. TwiningList9827
    TwiningList9827 Guest

    You need to update to use your console , but something went wrong


    Hi Guys,

    This is the error message I get at about 17% of update - You need to update to use your console , but something went wrong, for help visit xbox.com/xboxone/update/help.

    I am not getting an error code just the above, any idea whats going on??

    Geoff

    :)
     
    TwiningList9827, Dec 22, 2016
    #1
  2. UniformEar76131
    UniformEar76131 Guest
    Unable to use Xbox due to update error

    There was a problem with the update

    You need this update to use your console but something went wrong.

    This is really giving me the ****. Is anyone able to help?
     
    UniformEar76131, Dec 22, 2016
    #2
  3. LEATHERNEKNM
    LEATHERNEKNM Guest
    "There was a problem with the update" you need this update to use your console but something went wr

    i was trying to update Call of Duty Infinite warfare and keep getting "There was a problem with the update" you need this update to use your console but something went wrong for help visit xbox.com/xboxone/update/help... I went there and it was useless!!!!
    HELP ****
     
    LEATHERNEKNM, Dec 22, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    You need to update to use your console , but something went wrong

    Hey TwiningList9827! Check out the steps
    here     to preform an offline update. Post back and let me know how it goes!
     
    Mister Cizl, Dec 23, 2016
    #4
  5. Mister Cizl Win User

    You need to update to use your console , but something went wrong

    Hey TwiningList9827! Check out the steps
    here     to preform an offline update. Post back and let me know how it goes!
  6. John P_14 Win User

    There was a problem with the update You need this update to use your console, but something went wrong.

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Kindly try the following troubleshooting steps below and see if it helps:

    1. Power cycle both console and router

    - To disconnect and reconnect your console: Press and hold the Xbox button on your controller for 10 seconds, and then unplug the console's power cable and wait 10 seconds. Plug the power cable back in, and then press the Xbox button on the front of your console to turn it back on.

    2. Try using both wireless and wired connections (if possible try using a mobile hotspot as well).

    3. If it still didn't work, please bring up the Xbox Troubleshooter menu and reset the console (keep my games and apps).

    -Unplug the network cable if you're using a wired network connection then power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    -Wait 30 seconds.

    -Plug the power cord back in.

    -Press and hold the BIND button (the one used to sync controllers) and the EJECT button, and then press the Xbox Power button on the console.

    -Continue holding the BIND and EJECT buttons for 10-15 seconds and listen for two power-up tones a couple of seconds apart.

    -Once you hear the 2nd tones please release the button.

    -If this is successful the Xbox will turn on and should start and show the Xbox Startup Troubleshooter. On the Troubleshooter page, please select Reset this Xbox and then choose "Keep games and apps".

    4. If it didn't help, perform an Offline System Update by following the steps on this link: https://support.xbox.com/en-US/help/hardware-ne....

    I hope that helps.
  7. XiLDxM3RC Win User

    New Xbox Problems.

    Still needing help with the downloading!! It keeps getting to 75-80% and coming up with the " there was a problem with the update "

    You need this to use your console, but something went wrong. For help visit xbox.com/xboxone/help.
  8. Shaggy2000 Win User

    "There was a problem with the update" you need this update to use your console but something went wr

    Pretty much agree with what Goth said, uninstall the game and re-install it. It sounds like the update got corrupted in some way and for whatever reason it isn't trying to re-download it.
  9. Goth Vampirella Win User

    "There was a problem with the update" you need this update to use your console but something went wr

    If it was me... I would just simply uninstall the game and re-install it... but that's just me and sometimes I think I make too much sense for people here to understand me. lol
    #SheBKwazy
Thema:

You need to update to use your console , but something went wrong

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