You need to be online to open this on this device. To open this on this device when...

Not sure if that link actually helps. Is there an outage?

Yes - downloaded games aren't working on my XBOX (I'm getting the same error as the OP with all my digital purchases) and the storefront is broken.

Hello there @christopherhayes2, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link below and follow the instructions provided to troubleshoot the issue.

The link: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

To get a repair estimate, you have to go to your microsoft account, open your devices, and click your xbox in your devices. Then you can start a online service or chat with an expert. Hope this helps!

UPnP is a protocol that enables programs running on a host to automatically configure port forwarding on the NAT-Router. Devices may dynamically add themselves to a network without the need for user intervention or configuration. It will not only open ports
need for xbox but it will also open any ports required to play online games