You need payment method to NOT charge us?

Discus and support You need payment method to NOT charge us? in XBoX Sales and Promo to solve the problem; Recently I tried to get a couple of avatar items from the store (because of one of your promotional emails) that happened to be FREE, and had a couple... Discussion in 'XBoX Sales and Promo' started by Lord Synbios, Feb 27, 2017.

  1. Lord Synbios
    Lord Synbios Guest

    You need payment method to NOT charge us?


    Recently I tried to get a couple of avatar items from the store (because of one of your promotional emails) that happened to be FREE, and had a couple problems (one more of an annoyance) when trying to "buy" them, the first was just the bother of having
    to confirm via text message for security reasons which I understand (no one wants phantom charges on your card for example), but it made no sense considering the items were FREE, but like I said... no big problem; the second one however was more than just
    bothersome since it forcebly requested a payment method which first... was unnecesary (again the items in question were FREE), and in my case it made it imposible since I don't have a payment method registered (be it credit card or paypal account), nor do
    I have plans to add one for the time being, so as a result I COULDN'T GET THE ITEMS even though they were FREE, and it even made it strange and a bit suspicious that the site/store requested payment methods in the first place.

    Why can't we get FREE ITEMS and CONTENT from the store unless we give out a way to be charged? Why should anyone be forced to register payment options unless -of course- Microsoft needs to charge us?

    :)
     
    Lord Synbios, Feb 27, 2017
    #1
  2. Urantian01
    Urantian01 Guest
    XOne "Use a different way to pay" problem

    Go to billing.Microsoft.com, pull up your account, remove you payment methods, then re-ad your payment methods.

    Profit.(for Microsoft)
     
    Urantian01, Feb 27, 2017
    #2
  3. Judge
    Judge Guest
    can i use my points to sign up for xbox live gold?

    Sorry, it is not possible to get a gold membership with microsoft points. You will need to add a payment method to your account and use that payment method to upgrade to gold status. Payment methods can be added here: commerce.microsoft.com
     
    Judge, Feb 27, 2017
    #3
  4. Smwutches
    Smwutches Guest

    You need payment method to NOT charge us?

    Even though the item is free, you're still making a purchase so the system needs to have a payment method to "charge". If you're using the 360 to purchase free content, you don't need a credit card or Paypal because it will recognize your Microsoft account
    balance as a valid payment option. If you're using the One or xbox.com, the system doesn't see your Microsoft account balance as a valid payment option so you need a credit card or Paypal on file in order to make purchases.
     
    Smwutches, Feb 27, 2017
    #4
  5. Lord Synbios
    Lord Synbios Guest
    Getting past the "Would you like a free cap?, but first empty your pocket and show me you carry money" thing, it still seems illogical considering that the items can't be found within the Avatar Store from a 360 (I can picture a new category BTW), and that
    we HAVE TO BE LOGGED IN (xbox.com) to make the purchase, so maybe the system SHOULD SEE our Microsoft account balance as a payment option, not to mention that these types of items are usually of a promotional nature which is why they are FREE, and I believe
    it's safe to assume it is NOT beneficial for these companies to make it harder for people to get them, not to mention that they are probably paying Microsoft to have the content in the store in the first place, only to impede us from indirectly helping both
    companies benefit by promoting these brands.
     
    Lord Synbios, Mar 7, 2017
    #5
  6. ngocphi
    ngocphi Guest
    some items are game specific

    Hence why some are and some aren't avsilable

    You can search for avatar items via the marketplace on the Xbox 360

    You have to look for the said game for.whicu the item is associated with like resident evil etc etc
     
    ngocphi, Nov 3, 2018
    #6
  7. Judge Win User

    can i use my points to sign up for xbox live gold?

    Sorry, it is not possible to get a gold membership with microsoft points. You will need to add a payment method to your account and use that payment method to upgrade to gold status. Payment methods can be added here: commerce.microsoft.com
  8. WattyNuela Win User

    xbox game pass india

    You need a payment method from India Carlos
    The servers verify if the payment method that you're trying to use belongs to India
    If you use a payment method from a different country the system is going to reject it and asking you to use a different card
  9. SpiffyCorpse Win User

    What's wrong??

    You can't use your Microsoft account as a payment method for a subscription. You need a payment method that supports ongoing payments like a credit card or PayPal.
  10. onyxishere Win User

    Unable to use money from gift card

    Sorry to hear it. If you are unable to use the currency to purchase the item on the website (there should be an option to choose the payment method if available by highlighting it and then pressing A) then you'll need to purchase using the Store on the
    console where you can choose your payment method.
  11. Smwutches Win User

    Why can't I use my MS account balance?!?

    When you make a purchase, on the console or the website, it clearly shows you which payment method you're using before you confirm the payment. You would need to make sure it shows your Microsoft account balance as your payment method before you confirm
    the payment. You would need to make a purchase on the console in order to use your account balance.
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You need payment method to NOT charge us?

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