You need a paid service phone number to send a code to message on XB Live?

Discus and support You need a paid service phone number to send a code to message on XB Live? in XBoX Accessibility to solve the problem; Ok. So, I have a texting app that lets me use WiFi to text and it gives me a phone number. But apparently, when I go to put that phone number to send a... Discussion in 'XBoX Accessibility' started by IrelandUSAfam, Aug 16, 2018.

  1. You need a paid service phone number to send a code to message on XB Live?


    Ok. So, I have a texting app that lets me use WiFi to text and it gives me a phone number. But apparently, when I go to put that phone number to send a code so that I can message on XB Live, it says they can't send it to this number. So? What do I do? I'm
    too poor to get service so... Microsoft HELP

    :)
     
    IrelandUSAfam, Aug 16, 2018
    #1
  2. Messages

    I can not send any message on my Xbox app and I was trying to go through the steps to fix it and it was telling me the service is unavailable as far as them sending me a code to my phone number.
     
    shyhoneythick, Aug 16, 2018
    #2
  3. IanClark67
    IanClark67 Guest
    Error Code: 831188FB

    On Xbox it says - "Sorry, Something's wrong with your Microsoft Account. Go to
    https://account.live.com for help.

    Code: 831188FB

    And on the computer it says. "Your account has been temporarily blocked

    Someone may have used your account to send out a lot of junk messages or done something else that violates the Microsoft services agreement.

    What do you need to do?

    We'll send a verification code to your mobile phone. All you need is a phone that can receive text messages. After you enter the code, you can sign in.

    Skip this for now (some Microsoft sites and services might be disabled)"

    I have done all of the above and nothing.
     
    IanClark67, Aug 16, 2018
    #3
  4. You need a paid service phone number to send a code to message on XB Live?

    Hi there,

    There should also be the option to receive a code via email, or a phone call, provided that information is already on your account. Are you not seeing either of those options?
     
    Mistress Sara, Aug 16, 2018
    #4
  5. Mistress Sara Win User

    You need a paid service phone number to send a code to message on XB Live?

    Hi there,

    There should also be the option to receive a code via email, or a phone call, provided that information is already on your account. Are you not seeing either of those options?
  6. XBF Leslie D Win User

    I can't message my friends and I don't know why!

    Hey there,

    Sorry to hear about the messaging issue persisting. The thing is that specific message send you to our article

    "Why can't I send messages from my Xbox One or the Xbox App?"
    which this article indicates you need to add a phone number so you can receive a text with a verification code to be able to verify your account and send messages.

    I understand you mention not having a phone, by any chance would a parent or a sibling be able to add their number to verify your account? If so give it a shot and follow the steps on the article.

    Hope to hear back soon.
  7. Mister Beep Win User

    Messaging doesn't work

    Hey there,

    Did you add and verify your phone number on your account? Be sure to use the link on our

    Why can't I send messages page
    to add and verify a phone number and report back!
  8. xXAstralFire Win User

    Profile Picture

    hi this and support: tenico: https: //support.xbox.com/

    if you can't manage this, there are the support numbers :

    https://support.microsoft.com/it-it/help/4051701/global-customer-service-phone-numbers

    or send a message:

    https://support.microsoft.com/it-it/contactus/
  9. IanClark67 Win User

    Error Code: 831188FB

    On Xbox it says - "Sorry, Something's wrong with your Microsoft Account. Go to
    https://account.live.com for help.

    Code: 831188FB

    And on the computer it says. "Your account has been temporarily blocked

    Someone may have used your account to send out a lot of junk messages or done something else that violates the Microsoft services agreement.

    What do you need to do?

    We'll send a verification code to your mobile phone. All you need is a phone that can receive text messages. After you enter the code, you can sign in.

    Skip this for now (some Microsoft sites and services might be disabled)"

    I have done all of the above and nothing.
Thema:

You need a paid service phone number to send a code to message on XB Live?

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