"you need a controller to play this game"?

Magmes · Oct 30, 2022

In the game fortnight on Xbox it allows us to play using a keyboard and mouse but after playing in a live match for serveral minutes with 100 other people the controller will decide to turn its self off even when it's plugged in and is being used for teamspeek. But like Clockwork atleast once a match it stops and then causeing the player to stop because they can't move as a big pop-up saying "you need a controller to play this game" appears on the screen, but the controller isnt necessary for this game. Now the only optionis is to frantically try to get the controller to reconnected befor you get eliminated.

Even though it gives you the option to use keyboard and mouse it'll punishes us for opting to use them. This could potentially loose any live game we might choose to take place in.

:)

Rodrigo Oliver

Hi Realzmg, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, make sure your Windows is updated:

https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

Afterwards, please, download the Gaming Services Repair tool:

https://aka.ms/GamingRepairTool

Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

Follow the prompts and check if the issue was resolved.

For more information: https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

Let me know if it works!

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Magmes

Additional information is needed, please answer the following questions to assist you properly:

Is this happening on Xbox?
If yes, what console do you have?
Is this happening only with Fortnite or if you try a different game the issue persist?

And, what did you tried so far to fix this problem
In that way I can advise you different things or how to proceed

JustinHarris1986

Hey why this Xbox say I need a controller for this game

FuadAlhariri

How do I start the game while using mouse and keyboard, I can’t start it with mouse and keyboard so I have to use the controller

ngocphi

And some games only support controllers

"you need a controller to play this game"?