You may have to redeem it on another website. "TokenNotSupported" Alan wake code

cronoseftz · Nov 12, 2016

Buy the xbox one with the pack quantum break and alan wake, but does not accept the code of alan wake. Message:

You may have to redeem it on another website.

TokenNotSupported 2016/11/13 - 02:34:06 UTC

please help

:)

VicJoke · Nov 12, 2016

Alan Wake code doesn't work.

The Code included in the Xbox One Bundle with Quantum Break(It Work) + Alan Wake(Not work), Can't be redeemed. It only says "See the instructions included with the code. You may have to redeem on another website"

MonauralClamp69 · Nov 12, 2016

Alan Wake

Purchased the Quantum Break / Alan Wake bundle and the alan wake code doesn't work. I put in the code and it says I need to redeem the code on another website. How do I get the code to work on my Xbox One?

Smwutches · Nov 12, 2016

What region is your account set for and what region are you physically in? That game is region locked so usually it's a region issue.

Smwutches

What region is your account set for and what region are you physically in? That game is region locked so usually it's a region issue.

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

KingDexter992

I've redeem the code in the xbox store the 15TH of April,you have written that the codes for Alan Wake,Alan Wake American Nightmere and Quantum Break for windows 10 are free if you buy the game since the 5th of April until the the 7th o July,instead i haven't
receive nothig ,i want you send me the codes as you say.I've only redeem the code ,no other retailer as you say if you are serious you need to send the codes you have promised.

KingDexter992

I've redeem the code in the xbox store the 15TH of April,you have written that the codes for Alan Wake,Alan Wake American Nightmere and Quantum Break for windows 10 are free if you buy the game since the 5th of April until the the 7th o July,instead i haven't
receive nothig ,i want you send me the codes as you say.

Mister Beep

Hey Leonix!

Thanks for posting! When did you redeem the Quantum Break code? In order to receive Qyuantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately we'll be unable to assist further.

Also, the code for Alan Wake is located in the Quantum Break Xbox One bundle packaging. I recommend checking that out to find that code.

You may have to redeem it on another website. "TokenNotSupported" Alan wake code