You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!!

Discus and support You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!! in XBoX Rewards & Social to solve the problem; 2016/11/27 - Purchased Xbox One S promising 50,000 Credits 2016/12/06 - Microsoft Store Xbox One S Offer - 50,000 Credits deposited 2016/12/15 -... Discussion in 'XBoX Rewards & Social' started by Abusive End, Dec 19, 2016.

  1. Abusive End
    Abusive End Guest

    You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!!


    2016/11/27 - Purchased Xbox One S promising 50,000 Credits

    2016/12/06 - Microsoft Store Xbox One S Offer - 50,000 Credits deposited

    2016/12/15 - 50,000 Credits were supposed to be deposited into my local currency into my Microsoft account, but they weren't.

    HELP! Please deposit my money.

    :)
     
    Abusive End, Dec 19, 2016
    #1
  2. Where my local currency from Xbox Live Rewards, since Oct/2017????

    I have 17.049 credits since Oct/2017, but I didn't receive my local currency. Where are my rewards????? We are on December/08/2017!!!!!
     
    FireHawk ESBR, Dec 19, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    I have no idea what my Reward points mean and how I redeem them?

    Hello ThePete45,

    We see that your 50,000 Credits were placed as pending on December 6th and deposited on December 28th. We automatically deposit at 5000 or more pending Credits. From our FAQ:

    What are Rewards Credits and how can I use them?

    Rewards Credits are a way of keeping track of the funds you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, they will be converted into your country's local currency and deposited into your Microsoft account. Then, you can head
    over to the Xbox Store to purchase your favorite games, TV shows, movies, and much more!

    You can review this deposit of currency from your commerce page at (Sign in to your Microsoft account). It will be listed as a refund with a negative amount, since we are adding funds to your Microsoft Account.
     
    XBLRewards8, Dec 19, 2016
    #3
  4. Smwutches
    Smwutches Guest

    You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!!

    The credits are scheduled to deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th they are deposited by the 30th. If you get to 5,000
    between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Dec 19, 2016
    #4
  5. Smwutches Win User

    You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!!

    The credits are scheduled to deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th they are deposited by the 30th. If you get to 5,000
    between the 15th and 30th, they are deposited by the 15th of the next month.
  6. XBLRewards8 Win User

    I have no idea what my Reward points mean and how I redeem them?

    Hello ThePete45,

    We see that your 50,000 Credits were placed as pending on December 6th and deposited on December 28th. We automatically deposit at 5000 or more pending Credits. From our FAQ:

    What are Rewards Credits and how can I use them?

    Rewards Credits are a way of keeping track of the funds you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, they will be converted into your country's local currency and deposited into your Microsoft account. Then, you can head
    over to the Xbox Store to purchase your favorite games, TV shows, movies, and much more!

    You can review this deposit of currency from your commerce page at (https://commerce.microsoft.com/). It will be listed as a refund with a negative amount, since we are adding funds to your Microsoft Account.
  7. onyxishere Win User

    Why am I not receiving my points?

    Sorry my reply wasn't satisfactory. I will not back it up with facts for you. As per the Rewards FAQ.

    http://rewards.xbox.com/faq/

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    Hope this was better explained for you.
  8. SargentDynamit8 Win User

    Something doesn't seem right?

    There are still many reward credit not converted for. So you made a mistake rewards8. I request 50,000 reward credit to make up for those credits not converted and for VIP errors.
  9. Smwutches Win User

    Haven't received my Rewards

    The 50,000 credit offer for purchasing a console ended on December 31, 2016. So if you purchased it in February, it would not have been eligible for credits.
Thema:

You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!!

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