“You can’t save anymore data for this game or app.”

This moderator is clearly copying and pasting old data from the Xbox One days. This troubleshoot doesn’t work on Xbox Series X or S consoles.

“Cloud saved games” isn’t an option anymore.

I can’t find how to force a cloud sync. I can’t play Starfield on my other console in another room because the data won’t sync.

What’s the point of cloud saving if it doesn’t actually save???

Everyone doesn’t want to grind X amount of hours. Personally I don’t have the time to do that anymore so it shouldn’t be expected of anyone to delete their data they worked hard for just to play a game. Hopefully their is a fix for this. I know in the past when there was save data issues you couldn’t load a particular save however you would just go to another save and tried to load it if you saved in multiple slots or points throughout the game. However this doesn’t give you the option as you can’t even access your profile of save data thus the problem.

Hi Helen,

What console are you experiencing this issue with - Xbox One or Series X|S? Please specify the exact model.

Are you an Xbox Insider and what OS version are you currently on? You can find this info in Settings > System > Console info.

This error is generally related to insufficient storage or a corrupt game file. Do you receive the error with other accounts/profiles? Refer to ‘we can’t save additional info for...’ in this guide:

Syncing Xbox game saves to the cloud error messages | Xbox Support

I see you have a 2TB external storage drive, so there’s a possible workaround to this. If the game is on your internal storage, try to move it to the external (or vice versa) and see if there’s any difference after. Be sure to restart your console by disconnecting the power cable (from both the wall outlet and console itself) and wait at least 10-15 seconds to completely reset the power supply before relaunching the game.

Don’t worry, you don’t necessarily need to completely uninstall and reinstall the game again. Moving (or copying) games is significantly faster than installing:

Transfer multiple games at once to your Xbox console | Xbox Support

If this persists, please report the problem so it can be looked into and properly addressed. You may add [Xbox Forums] to the title of the report, then share this here once complete.

Hope this helps.

The game loads perfectly on a friend’s console.

I only deleted the files on our console. I was worried that if I deleted it everywhere all his progress would be lost. (He had just gotten to level 50 not too long ago).

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Helen

Probably the game is telling you that it needs more cloud space data.

Can you try deleting unused saved data in the cloud and test the game?

In case you need to know how to delete cloud saves, check this article:

"You can manage your data for individual games through My games & apps on your Home screen. Here's how:

On Home, select My games & apps.

Highlight the game, press the Menu  button on your controller, then select Manage game & add-ons.

Select the Saved data box, then choose the item you want to delete."

Article: https://support.xbox.com/help/games-apps/game-s...

After that, restart your console and give it a new try