you can't play with content created by other players because of how your account is set up

Okay, so I think I got it. It looks like you need to go to the Xbox account settings, not the ones through the general Microsoft site.

at the bottom of the YOUR PROFILE page on the Microsoft website, there is an option for GO TO YOUR XBOX PROFILE. This took me to https://account.xbox.com/en-US/Profile .
In that page, I clicked PRIVACY SETTINGS and there was a list of options of what my signed-in profile can do. I clicked the third option's first item,

"You can see and upload community creations
Decide whose community creations you want to see.

Blocking this may affect whether you can upload your own creations in some game."

The "EVERYONE" box is now selected.

This resolved my issue, as far as I know.

Best of Luck.

Hello, ghezel. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Please try to change your Xbox account privacy settings, sign in to the privacy & online safety page:

https://account.xbox.com/settings

Set all the settings to "Allow" or "Everyone" on the two tabs:

Privacy;

Xbox Series X|S, Xbox One & Windows 10 Online Security;

Note: If you’re on a child account, you’ll need an adult in your family to sign in to their Microsoft account to change your privacy settings. This is done through the Family settings.

https://support.xbox.com/help/family-online-saf...

If this does not work, please let me know so we can proceed troubleshooting it. Also, please tell me all the steps you already performed so I can know what you already did and did not work.

Hello Alyssa,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having trouble playing with content created by other players on Xbox Game Pass. This error message usually appears when there are restrictions set on your account that prevent you from accessing user-generated content. Let us help you get to the bottom of this.

If we may ask, what game are you trying to play when this error had occurred? Is your account been managed by parent or organizer under Family group? It is possible that due to restriction with your account, the organizer or parent should make some changes to enable the settings.



To resolve this issue, you can try the following steps:

1. Check your account settings: Go to your Xbox account settings and make sure that all the settings related to user-generated content are set to "Allow." If your account is managed by your parent or organizer of Family group, the parent's account must be signed in to change the settings.

In the navigation tabs, click Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety

• Select Allow for You can create and join clubs, and You can join multiplayer games.
  
• Then click Submit
  

To enable chat for people not on the child's friends list:

In the table header:

• Click Privacy
  
• Select Others can communicate with voice, text, or invites.
  
• Select Friends or Everyone then click submit
  

2. Clear your cache: Clearing your Xbox cache can sometimes help resolve issues with accessing user-generated content. To do this, go to Settings > System > Storage > Clear local saved games.



3. Check your parental controls: If you have parental controls set up on your account, make sure that they are not blocking access to user-generated content.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Alyssa Harrison1,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

I navigated to my xbox profile page on https://account.xbox.com/en-US/Profile . But clicking on privacy settings only led me right back to

https://beta.support.xbox.com/help/family-online-safety/online-safety/manage-app-privacy-settings-xbox-one

Same here, I don't know what to do